Sr. Program ManagerKavaliro • Cincinnati, OH, United States

Sr. Program Manager

Kavaliro • Cincinnati, OH, United States

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Senior Program Manager

Overview

We are seeking an experienced Senior Program Manager to lead complex, enterprise-scale initiatives with global impact. The ideal candidate will be a strategic thinker, skilled collaborator, and proven driver of transformational programs within highly regulated, technology-driven environments. This role requires deep expertise in payments platforms, excellent stakeholder management capabilities, and a strong ability to deliver measurable business outcomes.

Key Responsibilities

1. Leadership in Complex, Multi-Stakeholder Environments

Lead and execute large-scale platform initiatives spanning multiple regions and business units.
Manage and align cross-functional teams—including Engineering, Product, Compliance, and Operations—to deliver against strategic objectives.
Engage, influence, and partner with senior and executive stakeholders, including C-suite leaders, to ensure program visibility, support, and success.

2. Strategic Delivery & ROI Accountability

Own end-to-end delivery of high-value programs, ensuring clear, measurable outcomes and demonstrable ROI.

Develop robust business cases, cost-benefit analyses, and financial models to guide investment decisions.

Prioritize initiatives and optimize resource allocation to maximize business impact and strategic alignment.

3. Payments Expertise

Leverage deep understanding of payments ecosystems, including merchant acquiring, settlement processes, tokenization, and regulatory considerations.

Drive initiatives involving modern platform technologies such as API-driven architectures, cloud migration, and microservices.

Translate complex technical concepts into clear business value for non-technical stakeholders and decision-makers.

4. Governance, Risk & Compliance Excellence

Establish and maintain strong program governance using Agile and other best-practice frameworks.

Proactively manage risks, regulatory requirements, and dependencies across highly regulated environments.

Oversee vendor and third-party relationships, ensuring alignment with program objectives, SLAs, and compliance standards.

5. Change Leadership & Communication

Lead change management efforts to drive adoption across global teams and business units.

Craft and deliver tailored communication strategies for senior leadership, technical teams, and operational stakeholders.

Build trusted relationships and maintain transparency throughout the program lifecycle.

Qualifications

10–12+ years of experience in Program or Portfolio Management within technology, financial services, payments, or similarly complex industries.

Proven success delivering multi-year, enterprise-scale programs in global organizations.

Strong understanding of payments technology and regulatory landscapes.

Exceptional communication, negotiation, and stakeholder management skills.

PMP, PgMP, Agile, or related certifications preferred.

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