Strategic Accounts Operations Specialist

A company is looking for a Strategic Accounts Specialist.

Key Responsibilities

Define and implement a standardized service delivery model for strategic accounts

Act as a liaison between internal teams to manage data exchanges and operational workflows

Develop and maintain reporting frameworks to measure KPIs and provide actionable insights

Required Qualifications

Bachelor's degree in Business, Operations Management, or related field

3-5 years of experience in operations, account management, or project management

Proficiency in data analysis tools (Excel, Power BI, Tableau)

Familiarity with CRM systems (SalesForce) and workflow management platforms

Project management expertise (PMP or similar certification is a plus)