Seasonal Program Assistant - Orleans

Program Assistant

Summary of Position : The Program Assistant provides comprehensive administrative support to the After School Matters programs team within an assigned branch. As the liaison between the branch and program providers, as well as community partners, the Program Assistant assists with recruitment and outreach efforts, ensures smooth coordination and execution of program-related activities, and ensures clear communication of compliance requirements, policy updates, and other essential information. This is a temporary, full-time position. The role will begin in December 2026 and end May 16, 2026.

Major Duties and Responsibilities :

• Administrative Support :
• Serve as the first point of contact for all ASM guests, visitors, and inquiries; provide a welcoming environment
• Manage branch and building Google inbox, Google Classroom, answer phones, and send teen and parent / guardian communication emails
• Prepare and submit reimbursement forms, purchase orders, and check requests for Director approval
• Provide compliance reminders and follow-up with program providers on attendance, enrollment, verifications, Instructors Program Reports, and surveys
• Support administrative updates in Cityspan
• Oversee the program enhancement process
• Assist with logistics for teen recruitment events, interviews, orientations, and professional development opportunities
• Collect and monitor office supply orders and inventory
• Community and Building Support :
• Assist teens and instructors with pay and stipend-related queries, including Wisely Replacement Cards and checklist completion
• Assist with planning and implementing branch showcases and special events
• Design signage via Canva, manage t-shirt distribution, teen badge distribution, manage cabinet storage inventory, and manage tech inventory (e.g., monitors, speakers, tablets)
• Oversee teen sign-in process, update rosters, and distribute badges
• Manage and track meal distribution for teens, including GCFD documentation and Link2Feed data entry
• Recruitment and Community Outreach :
• Collaborate with cross-departmental teams to provide recruitment and application support

Knowledge, Skills, and Abilities :

Qualifications :

Pay : $20 / hour

About Us : After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond. ASM has engaged more than 400,000 Chicago teens and is the nation's largest and most successful provider of after-school and summer programs for high school teens. ASM offers paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors. Programs take place at community locations throughout the city, including three ASM buildings : downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters' annual operating budget is approximately $35M and employs approximately 500 staff across the organization.

EEO : After School Matters is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.