Job Description
Job Description
Patient Accounts Representative | H2 Health |
Location : 484 Riverside Ave, Jacksonville, FL 32202 or 554 Kingsley Ave. Orange Park, FL 32073
At H2 Health , we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role :
As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
- Review and process claims for accuracy and completeness before submission
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail
Requirements
High school diploma or equivalent; coursework in healthcare billing or finance preferredAt least 1 year of experience in medical billing, collections, or patient accountsStrong understanding of insurance claims, EOBs, and reimbursement proceduresFamiliarity with EMR / EHR systems and office softwareExcellent communication, organization, and problem-solving skillsAbility to handle sensitive financial and medical information with discretionJoin our dynamic team and make a meaningful impact in the healthcare field!
Benefits
Why H2 Health?
We’re more than a workplace, we’re a community.
Competitive hourly payFull benefits : medical, dental, vision, and 401(k) with matchPTO, paid holidays, and company-paid life insuranceGrowth opportunities in healthcare administration and operationsWork-life balance with flexible scheduling optionsSupportive, clinician-led team cultureAdditional perks : parental leave, employee rewards, discounts, and recognition programsReady to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.