Clinician Success Manager

Clinician Success Manager

We are looking for a Clinician Success Manager to play a pivotal role in ensuring clinician success with Ambience's AI-powered solutions. This role is responsible for onboarding, training, and fostering long-term engagement with clinicians, ensuring our technology integrates seamlessly into their workflows. You will work closely with clinical and operational leaders to maximize adoption, satisfaction, and return on investment. If you're passionate about driving real-world healthcare transformation, this role is for you.

What you'll do :

• Transform Clinical Champions into Movement Leaders : You'll identify and cultivate relationships with the most influential clinical stakeholders in each account. You'll convert these key stakeholders into active advocates who champion Ambience amongst their colleagues, creating a ripple effect that drives widespread adoption across the clinical population.
• Architect Clinical Success at Scale : You'll quickly map the stakeholders at each account, establishing yourself as the trusted advisor to clinical leadership. Through strategic touchpoints, you'll transform initial skepticism into sustained enthusiasm, ensuring strong utilization amongst providers who regularly use our platform.
• Drive Measurable Clinical ROI : You'll own the metrics that matter most to clinical success monitoring performance, implementing targeted interventions when needed and working in partnership with Care Transformation Executives to evangelize Ambience's ROI with customers
• Revolutionize Clinical Workflows : Acting as the voice of the clinician, you'll identify and implement meaningful workflow optimizations that deliver quantifiable efficiency gains and make clinicians' lives tangibly better. You'll systematically capture clinical insights and translate them into product improvements, directly influencing our roadmap while creating scalable engagement playbooks that become team-wide best practices.
• Build the Future of Clinical Engagement : You won't just manage relationshipsyou'll design repeatable systems for clinical success. Your frameworks will become the gold standard for how we engage clinical stakeholders, ensuring every clinician who touches Ambience experiences the same exceptional journey from skeptic to advocate to evangelist.

Who you are :

This role requires up to 30% travel. Travel will include onsite support during key customer events, and stakeholder meetings across the U.S. All travel expenses are covered in accordance with Ambience's travel policy.

Pay Transparency

The base compensation for this role is approximately $90,000-$135,000 per year, excluding equity or bonus targets. We've intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash / equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create.

Are you outside of the range? We encourage you to still apply : we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.

Being at Ambience :