2nd Shift Manager

Job Description

Job Description

Saddles, Krispy Kreme

Our Krispy Kreme Managers are the best in the business. As the leader in the shop, you are the “Guardian of the Original Glazed” making sure all products, personnel and store cleanliness are up to Krispy Kreme quality standards. Weekly financials, employee supervision and general merry-making are all a part of this coveted slot.

Overview of Position : The 2nd Shift Manager is responsible for assisting the Assistant General Manager and General Manager for sales and pm operations of the store. The 2nd Shift Manager maintains an organization that exceeds customer expectations, fosters teamwork among staff, develops staff members' abilities and competencies, and works to achieve the financial objectives established for the assigned location through revenue and cost management initiatives. Their long-term objective is to develop skills towards becoming an Assistant General Manager.

Position Responsibilities :

• Must be able to perform the responsibilities of all key store positions (Cashier, Doughnut Decorator and Doughnut Maker and Sanitation).
• Must be able to efficiently perform all duties related to opening and closing procedures.
• Assist the management team with store sales efforts, which include retail sales, fundraising sales, and route sales.
• Achieve business plan, sales objectives and profitability as described in the store budget by managing income and expense budgets.
• Assist the management team with promoting store sales through local store marketing.
• Manage company resources responsibly including cash, inventory, and equipment.
• Complete required corporate reporting documentation timely and accurately.
• Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance.
• Understand and implement store quality control procedures, including Krispy Kreme standards.
• Coordinate production schedules to meet customer demands; minimizing labor hours while maximizing Hot Light hours.
• Demonstrate safety consciousness and promote store safety thru meetings, postings, training, and reporting incidents to supervisor and Human Resources.
• Greet customers with a sincere smile and listen carefully to their needs.
• Ensure all marketing materials (posters, signs,etc..) are displayed correctly or replaced if unacceptable and then removed when

the marketing event is over.

Essential Skills and Experience :

Valued but not required skills and experience :

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.