Data Entry Technician

Data Entry Technician

The purpose of the class is to provide responsible secretarial and clerical support to help ensure effective and efficient Clerk of Court operations; to provide professional and courteous customer service at all times, and to perform related work as required. The class works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

Essential Tasks

The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

Prepares and organizes files; shreds confidential or obsolete documents as necessary; releases records to authorized individuals in accordance with established guidelines; conducts all records management activities in compliance with records retention guidelines.

Assists the public in retrieving recorded information; researches department files, court / legal records, database records, electronic data sources, Internet sites and other sources for requested information as needed.

Interacts with a variety of individuals and groups in order to provide and obtain information concerning Clerk of Court cases.

Answers the telephone; provides information and assistance as requested; forwards calls to appropriate staff person; greets and assists office visitors.

Performs other general clerical work as required, including but not limited to compiling data for reports, pulling files, copying and filing documents, entering and retrieving computer data, processing daily mail, etc.

Receives and responds to employee / public inquiries, concerns and requests for assistance in areas of responsibility.

Attends staff and County meetings as required.

Attends training, meetings, seminars and / or workshops to enhance job knowledge and skills.

Involvement With Data, People, and Things

Requires gathering, organizing, analyzing, examining or evaluating data or information and may prescribe action based on such data or information.

Requires giving information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants.

Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner.

Cognitive Requirements

Requires performing semi-routine work following procedures with occasional problems.

Requires using addition and subtraction, multiplication and division, and / or calculating ratios, rates and percentages.

Requires reading technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form.

Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure.

Vocational / Educational and Experience Preparation

Requires high school diploma or GED equivalent supplemented by formal training, special courses or self-education that is equivalent to satisfactory completion of one year of college education or specialized advanced training in secretarial science, office administration or a closely related field; Associate's degree is preferred.

Must possess a valid state driver's license.

Requires over six months and up to and including one year.

Americans With Disabilities Act Requirements

Requires sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations.

The job risks exposure to no known environmental hazards.

The job requires normal visual acuity and field of vision, hearing and speaking ability.

Judgments and Decisions

Responsible for guiding others, requiring a few decisions affecting a few co-workers; works in a stable environment with clear and uncomplicated written / oral instructions but with some variations from the routine.

ADA Compliance

Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.