Food & Beverage Attendant

Pay : $16 per hour + tips

In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]

At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!

Hiring immediately with full-time, part-time, and flexible scheduling must be at least sixteen (16) years.

Join our Pack :

Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks : Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits :

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Essential Duties & Responsibilities

Communicates with guests to take food and beverage orders

Prepares customer food and beverage orders

Provides outstanding customer service and engage in suggestive selling

Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and / or calls for repairs

Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing

Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service

Ensures the daily operation of the retail outlet adheres to operating procedure guidelines

Assists in other food outlets as needed

Basic Qualifications & Skills

Some High School education or equivalent

Flexibility regarding scheduling based on business demands

Experience utilizing basic math skills with ability to add, subtract multiply and divide

Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

Previous experience demonstrating strong customer service

Prior experience utilizing restaurant equipment and sanitation standards

Ability to multi-task and prioritize a variety of tasks with minimal direction

Previous experience with cash transactions and Point of Sale systems

Proven teamwork skills

Physical Requirements

Ability to lift up to 20 lbs.

Able to sit and / or stand for long periods of time

Pay Rate : $ / hr

An employees pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolfs total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions :

Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

Position Close Date :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.