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Director of Global Operations
Director of Global OperationsVirtualVocations • Portsmouth, Virginia, United States
Director of Global Operations

Director of Global Operations

VirtualVocations • Portsmouth, Virginia, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Director of Global Technical Operations.

Key Responsibilities :

Lead and scale the Operations organization, ensuring service delivery and platform reliability

Champion a customer-first culture and translate operational insights into actionable improvements

Collaborate with Security and Compliance teams to manage security-related events and maintain operational readiness

Qualifications :

10+ years in Operations, Service Delivery, or Platform Management within SaaS, payments, or gaming environments

5+ years in senior leadership roles managing global or cross-functional teams

Proven track record in improving operational efficiency and customer satisfaction

Strong understanding of cloud infrastructure (AWS, GCP, or Azure) and distributed systems

Bachelor's or Master's degree in Computer Science, Engineering, or a related field

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Director Of Operation • Portsmouth, Virginia, United States

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