Lower Mid-Market Account Executive

Job Description

Job Description

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

Nextiva is expanding our Lower Mid-Market sales team to support high demand from customers in the 21–200 employee segment. As a Lower Mid-Market Account Executive, you will run full-cycle sales motions across multiple lead sources—including inbound, XDR hot transfers, channel-sourced opportunities, chat, and outbound prospecting.

This role requires strong multi-tasking capabilities, disciplined pipeline execution, and the ability to manage increasingly complex deal structures as customers adopt multi-product UCaaS, CCaaS, and CX solutions. You will leverage a structured qualification methodology and a customer-centric mutual success plan to guide prospects through a 30–90 day cycle.

What You'll Do

• Manage multiple lead queues simultaneously, including inbound, XDR hot transfers, chat-based leads, and channel-generated opportunities.
• Conduct thorough discovery, map customer needs, and deliver tailored product demonstrations.
• Leverage a structured sales methodology (e.g., MEDDPICC) to maintain qualification rigor and drive predictable deal progression.
• Build and manage a healthy pipeline with consistent movement across all stages in Salesforce.
• Develop and manage mutual success plans with customers in multi-stakeholder, multi-product opportunities.
• Maintain accurate forecasting through disciplined Salesforce usage and regular communication.
• Create and manage an active target list within the 21–200 employee ICP.
• Drive incremental pipeline through daily outbound prospecting into relevant accounts, even within a warm-lead motion.
• Collaborate closely with XDRs, channel partners, solutions consultants, and cross-functional teams.
• Achieve monthly performance expectations tied to pipeline generation, progression, and closed revenue.

What You Need to Have

Strong Preferences

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors :

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and / or hourly wages, incentives, or bonuses.

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS .

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Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

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