Customer service representative

Complete Description: Duties and Responsibilities:

1. Provide assistance and information to taxpayers on all business, income

and real property taxes and related fees;

1. Answer inquires to basic business registration, income and real property

via telephone and written correspondence;

1. Research, establish and update all business tax accounts via an online

system;

1. Review and adjust business registration, real property and income tax

accounts which require correction and/or refunds;

1. Receive and control business and income undeliverable refund checks;
2. Receive and process requests for waivers of penalties and interest on

select accounts;

1. Input and update existing database accurately;
2. Determine and register applicable tax liabilities for all taxes and fees

administered by OTR;

1. Receive and respond to general correspondence pertaining to business,

income, real property and other related taxes and fees;

1. Research and prepare response for management signature;
2. Track and maintain data necessary for production reports, and
3. Input and update existing database accurately.

Qualifications:

1. a) A high school diploma or equivalent with a minimum of two (2) years of

experience in the field or related area;

1. b) Ability to communicate effectively both orally and in writing to a variety

of audiences;

1. c) Ability to research and interpret tax laws, regulations and policies; and
2. d) Ability to perform basic business applications Microsoft Outlook and

Microsoft Suites (Word, Excel, Access, etc.).

Compensation: $20.00 per hour

About Us

AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.

AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.