Quality Manager

Responsibilities

• Lead and manage the quality assurance process across the product lifecycle—from development through mass production.
• Serve as the main point of contact for OEM customers on quality-related topics.
• Investigate and resolve quality issues related to hardware and software systems.
• Develop and execute APQP, PPAP, and other automotive quality processes.
• Coordinate root cause analysis and corrective action using tools such as 8D, 5Why, and FMEA.
• Ensure compliance with IATF 16949, ISO 9001, and customer-specific quality standards.
• Collaborate with cross-functional teams (Engineering, Manufacturing, Sales, Purchasing, Validation) locally and with headquarters in Korea.
• Manage and support external audits, customer assessments, and internal process audits.
• Generate regular quality reports and communicate progress with customers and internal stakeholders.
• Warranty chargeback process for evaluating claims, coordinate across multiple stakeholders-including OEMs’ quality, Warranty administration, and field operation.
• Coach and mentor engineering teams to elevate product and process quality.
• Assist in managing third-party testing and validation partners as needed.

Requirements

Benefits