IT Business Analyst - Remote

Hello There,

My name is Himanshu Sharma , and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of IT Busienss Analyst with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com .

Job Description

Position : IT Business Analyst

Location : Remote (Must be local to Oklahoma or any nearby states)

Duration : Long term contract

Required

The client is currently using "Trips" as a disputes platform such as credit card disputes and check disputes. They are moving to CASAP as a platform. They need an analyst who understands CC disputes as well as making sure there are not missing any steps in this migration to CASAP. This is a functional role, NOT a technical position.

I'm looking for an IT Business Analyst with experience with credit card disputes platform. They need to have banking experience, preferably in mid-sized banking environments.

Checking , crediit card despute exp. heavy

BANKING EXP.

reqs gathering , risk

comms should be great.

Description of job duties :

• Partner with stakeholders across Fraud Operations, IT, and Risk to capture and document requirements for the disputes platform.
• Translate business needs into functional specifications, workflows, and user stories for development and configuration teams.
• Collaborate with vendors and internal teams to validate requirements and ensure alignment with platform capabilities.
• Define integration points with existing systems (e.g., core banking, case management, fraud detection tools).
• Support data mapping, workflow design, and reporting requirements.
• Facilitate requirement review sessions and maintain traceability throughout the project lifecycle.
• Assist in testing and validation of platform functionality against documented requirements.