Associate Director of Outpatient & Prevention Program Operations

Overview

JOB TITLE : Associate Director of Outpatient & Prevention Program Operations

LOCATION : Administration

POSITION START DATE : Soon as possible

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. HSI is an inclusive workplace and a learning community where our collective experiences enrich each others growth.

Role summary

The Associate Director of Outpatient & Prevention Programs (ADOPPO) position is instrumental in taking assigned service lines to new heights by improving quality of service delivery, integrating other HSI subject matter experts such as Clinical & Medical specialists, and expanding services to serve new market segments and / or regions in accordance with the agencys strategic plan. The ADOPPO leads and coordinates cross-functional work across Horizon programs, ensuring alignment with agency policy, state regulation and licensing requirements, and ultimate accountability for the operations sustained quality and outcomes. The ADOPPO reports as a key member of the executive leadership team (ELT) and collaborates with the CPO and ELT on program strategy and execution.

Responsibilities

• Creates and facilitates shared material across programs to support cross-functional alignment and collaboration of teams.
• Ensures clinical staff requiring clinical oversight receive consistent and adequate supervision in alignment with State regulatory expectations.
• Coordinates the management and directs the work of front-line support and milieu staff to ensure full census and efficient utilization management at assigned program(s); engages in marketing, client retention, engagement, or other efforts needed to meet census objectives.
• Provides oversight, supervision and monitoring of program staff to ensure a safe environment of care; follows recommendations from Compliance and Outcomes Department to address environmental care and safety concerns.
• Works with the CCO to design, develop, and implement policies, procedures, tools, and protocols to enhance client safety and environment of care; communicates policy changes and provides training to direct care staff.
• Leverages the Compliance Manager as Safety Representative for assigned program locations and maintains ultimate responsibility for safe operation.
• Designs, develops, implements, and maintains policies and procedures related to program operations, including client intake, orientation, medication storage, de?escalation, and program schedules.
• Subject Matter Expert Integration : integrates other clinical subject matter experts on program curriculum to ensure alignment across programs, collaborating with Compliance and Outcomes Department to ensure policies are compliant.
• Maintains expert industry knowledge on SUD program best practices to enhance program operations and stay current with evolving standards.
• Oversees day-to-day administrative operations for assigned programs and lines of service.

Accountabilities

Service Line Growth & Development

Fiscal Oversight & Growth

Personnel Recruitment & Management

Training & Professional Development

Program Compliance & Service Quality

Communications & Community Relations

What else is required?

Qualifications & Competencies

Success competencies include leadership dimensions across multiple areas (see attached). Functional / technical skills include knowledge of clinical practices, Microsoft Office, and ability to work in high-stress environments. Candidates must be able to assist clients in emergencies as needed.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee successfully performing the essential functions of this job. Reasonable accommodations may be made. Percent time spent in requirements is provided where applicable.

Compensation & Benefits

We offer a comprehensive benefits package for full-time and part-time employees over 20 hours per week.

Salary : Negotiable based on experience and qualifications. Available for a full-time position. Horizon Services, Inc. is an Equal Opportunity Employer.

Website : https : / / www.horizonservices.org

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

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