Medical Receptionist

At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply!

Your Impact

• Patient Interaction : Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.

Welcome and greet patients to the clinic with a friendly and professional demeanor.

Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.

Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.

Answer and direct phone calls in a professional and timely manner.

Become familiar with scope of services provided at CMD and costs affiliated with all services.

Required Availability

For full-time : Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.

Who You Are

Bonus Qualifications

Massachusetts Pay Transparency

In order to maintain equity among team members, ConvenientMD has established defined hourly pay ranges for each role. Individual pay is determined based on a variety of factors, including but not limited to location, years of relevant experience, current market conditions, and budget considerations. The pay range listed reflects the potential compensation for this role within this region. Final compensation is determined at the conclusion of the interview process. If your desired compensation falls within the listed range, we encourage you to apply and learn more.

Hourly Pay Range for this Position

$20-$25 USD

Why ConvenientMD?

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.