Senior Health Insurance (HIE) Specialist

Description

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.

Use your expertise to grow your career while making a difference in the communities we serve. With guidance and direction from the Health Insurance Program Manager, the Senior Health Insurance (HIE) Specialist will provide high quality screening / enrollment to patients and provide advocacy accessing and utilizing services. The Senior HIE Specialist will :

Determine the degree of case urgency and create an appropriate resolution plan.

Use their knowledge of current Public Health Insurance and other public benefit programs (e.g. Cal Fresh / SNAP) to respond to clients and outside agencies regarding Medi-cal, Covered CA, Cal Fresh, Kaiser CHCP and other health access concerns.

Provide expertise, guidance, coordination, and technical direction to staff and outside agencies on complex case inquiries in a timely manner and manage any urgent coverage needs for a rapid resolution.

Perform other duties as assigned by management.

Salary range : $30.36 - $43.49 Hourly

Qualifications

Required

Experience working with low-income, underserved families and children

Experience with Medi-Cal, Covered California,and other public benefits

Bilingual oral and written Spanish / English language skills

Strong verbal and written communication and active learning skills

Initiative, problem solving-solving skills, and time management skills

Desire to work with individuals from diverse ethnic, educational, and socioeconomic backgrounds

Interest in advocating to promote health care accessibility

Ability and willingness to travel to our other locations within LA County as needed (will be assigned to work at multiple sites).

Ability to learn complex policies and program rules of all the public health insurance programs.