Area Manager

Overview

We're a reliable, responsive commercial cleaning company.

Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US.

Our Mission

To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services.

Family Atmosphere

Every one of our 6,000+ team members is important to us. We're proud to treat everyone on our staff like family

Woman-Owned

We are a certified woman-owned business by the Women's Business Enterprise National Council (WBENC) and a certified Women's Business Enterprise by the Supplier Clearinghouse.

Job Details

Job Description

We are seeking an individual to manage day-to-day operations and administrative tasks for a diverse portfolio of accounts. This role involves ensuring adherence to contract requirements, implementing cost control measures, and maintaining service standards to meet customer specifications. Responsibilities also include overseeing inspections, quality control, and inventory management. Effective communication with clients to ensure satisfaction is paramount in this role.

Essential Duties :

• Coordinate service activities for assigned buildings, ensuring contracted services are performed profitably.
• Manage supplies, equipment, and personnel to meet customer specifications.
• Interact with customers to obtain feedback and address concerns.
• Manage quality control and safety programs.
• Conduct service inspections.
• Attend and conduct training workshops.
• Develop operational improvement plans.
• Ensure compliance with policies and regulations.
• Conduct site visits with employees.
• Manage employee hiring and paperwork.
• Ensure the accuracy and timeliness of the paperwork submission.
• Analyze financial and operational performance.
• Ensure accurate payroll processing.
• Develop action plans for invoice discrepancies.
• Provide leadership to assigned personnel.
• Supervise, evaluate, and address employee performance.

Minimum Requirements :

Additional Information / Benefits