Catamount Community Service Officer

Catamount Community Service Officer

The Catamount Community Service Officer or "CCSO" position is an unarmed civilian employee who supports public safety operations while assigned to the University of Vermont Police Services Department. This position is responsible for performing a variety of non-law enforcement duties. However, they are vitally important to the overall public safety apparatus available to the University of Vermont community members to maintain and expand relationships among its students, staff, and partners.

Responsibilities include:

• Ensuring the safety of the campus community, police personnel, and the public by promptly and appropriately responding to calls for service.
• Prioritizing calls, gathering and relaying information, remaining aware of changing situations, communicating pertinent information effectively, and notifying additional resources as necessary utilizing understanding of procedures and policies.
• Determining priorities among simultaneous requests and messages.
• Actively engaging in learning and practicing principles of social justice and inclusion, environmental sustainability, and delivering great customer experience.

Minimum Qualifications:

• High school diploma and one to two years related experience.
• Valid driver's license or ability to obtain, and driver's check required.
• Ability to lift up to 50 lbs.
• Knowledge of, and ability to, use basic hand tools, basic writing skills, and effective interpersonal skills and service orientation with educational focus required.
• Demonstrated ongoing commitment to workplace community, sustainability, and delivering exceptional value and great experience to customers required.

Desirable Qualifications:

• Previous policing or community service experience, and demonstrated ability to maintain composure and make appropriate decisions when reacting to a variety of situations which may endanger the safety of persons or property.

Anticipated Pay Range: $20 - $24/hr; will be based on union contract currently being negotiated.

Other Information:

• Weekend work required.
• Non-standard work hours required.
• A probationary period may be required.
• This position is ineligible for telework due to the essential functions.
• Background Check required for this position.
• A post-offer pre-employment (POPE) physical examination is required.

FLSA: Non-Exempt

Union Position: Yes

Job Location: Burlington, Vermont, United States

Job Open Date: 09/05/2025

Job Close Date: Open Until Filled

Our Common Ground Statement: The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM's mission and advancing Our Common Ground values through the execution of their job duties.

Position Information:

Position Title: Police Services OC1 N

Posting Number: S5735PO

Department: Police Services/11575

Position Number: 016992

Percent of Full-Time: 1.0

Standard Hours at 1.0 FTE: 40

Term (months per year): 12

Supplemental Questions:

How did you hear about this employment opportunity?

Documents Needed to Apply:

Required Documents:

Resume

Cover Letter/Letter of Application

Optional Documents