Service Now Admin

SonataSoftware Overview

In

today's market, there is a unique duality in technology adoption. On one side,

extreme focus on cost containment by clients, and on the other, deep motivation

to modernize their Digital storefronts to attract more consumers and B2B

customers.

As a

leading Modernization Engineering company, we aim to deliver

modernization-driven hypergrowth for our clients based on the deep

differentiation we have created in Modernization Engineering, powered by our

Lightening suite and 16-step Platformation™ playbook. In addition, we bring

agility and systems thinking to accelerate time to market for our clients.

Headquartered

in Bengaluru, India, Sonata has a strong global presence, including key regions

in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading

companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare

and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and

Manufacturing space. Our bouquet of Modernization Engineering Services cuts

across Cloud, Data, Dynamics, Contact Centers, and around newer technologies

like Generative AI, MS Fabric, and other modernization platforms.

Role :  Service

Now Admin

Location :

Nashville, TN (Onsite) Preferred / Remote in US

Type

of Hire : Full-Time

This

opportunity is not available for visa sponsorship.

Overview

Job Description : The

ServiceNow Operations Administrator supports the configuration, maintenance,

and integration of the ServiceNow platform, with a focus on CMDB, endpoint

platform integrations (e.g., HP, Dell, VMware, Device42, procurement tools),

reporting, and workflows. This role works closely with IT operations and asset

management teams to ensure data integrity and support business processes

through automation and reporting.

Experience :

• 3+ years of IT experience, preferably in systems administration or IT operations.
• 2+ years working with ServiceNow, especially CMDB and Discovery.
• Basic scripting knowledge (JavaScript, CSS, HTML, Powershell, Python)
• Understanding of ServiceNow APIs, Workflows, and ITSM Module.
• Experience with ServiceNow reporting and dashboards.
• Understanding

of ITIL concepts, especially Configuration Management.

Responsibilities :

and contributes to development of best practices and standard operating

procedures and provides technical expertise for Support teams.

Required

Skills :

organizational and time-management skills, with a proven ability to meet

deadlines

Why

join Sonata Software?

At

Sonata, you´ll have an outstanding opportunity. The chance to use your skills

and imagination to push the boundaries of what´s possible. To build never seen

before solutions to some of the world’s toughest problems. You´ll be

challenged, but you will not be alone. You´ll be joining a team of diverse

innovators, all driven to go beyond the status quo to craft what comes

next.

Sonata

Software is an Equal Opportunity Employer encouraging diversity in the

workplace. All qualified applicants will receive consideration for employment

without regard to race, national origin, gender identity, age, religion,

disability, sexual orientation, veteran status, marital status, or any other

characteristics protected by law