Bilingual Care Coordinator

A company is looking for a Remote Care Coordinator, SNP (Bilingual : Vietnamese or Spanish).

Key Responsibilities :

Conduct outreach to members for referrals, authorizations, medication refills, and appointments

Complete assessments in the Case Management system for hospital and SNF discharges

Collaborate with RN Case Managers to manage a panel of SNP members and monitor alerts for changes in condition

Required Qualifications :

Bilingual in Spanish or Vietnamese (required)

Minimum 1 year of experience in a healthcare IPA setting

Minimum 1 year of experience with referrals and prior authorizations

High school diploma or GED (Bachelor's degree preferred or 4 additional years of experience in lieu of degree)

Basic computer skills (Microsoft Outlook, Word, Excel); typing speed of 25+ WPM