FOH Supervisor-Perkins Managment -Benedict College

Job Title :

• Front of the House Manager / Supervisor Location :  Bendict College Cafeteria Reports To :  Food Services Director Employment Type :  Full-Time / Part-Time / Shift-Based The Front of the House Manager is responsible for overseeing daily operations of the cafeteria’s front-of-house team, ensuring excellent customer service, efficient workflow, and a clean, welcoming environment for students, faculty, and staff.
• This role includes supervising shift staff, managing inventory, and maintaining compliance with health and safety standards.
• Supervise and support FOH staff including cashiers, servers and dining attendants.
• Ensure dining area cleanliness, organization, and readiness for services.
• Monitor customer flow and adjust staffing or service stations as needed.
• Train new employees on service standards, safety procedures, and campus policies.
• Address and resolve customer concerns in a professional and timely manner.
• Actively engage with students to foster a welcoming dining environment. collect and relay student feedback to the management to improve service and menu offerings Assist with scheduling, timekeeping, and shift coverage.
• Collaborate with Kitchen staff to ensure the communicate restocking needs.
• Maintain inventory of FOH supplies and communicate restocking needs.
• Enforce food safety, sanitation, and health regulations.
• Enforce all company policies Support opening and closing procedures, including cash handling and daily reporting.

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