Primary Responsibilities :
- Work with software developers, business analysts, data analysts, and other technical and non-technical subject-matter experts to coordinate and facilitate work.
- Work with various technical teams (DevOps, DBAs, Network Administrators, Enterprise Development Architects, PMO, etc.) to assist in resolving issues or barriers with applications.
- Effectively identify change and use appropriate protocols to manage and communicate this change effectively.
- Effectively coordinate resources and assignments among project assignees and ensure work is assigned to the appropriate team members and that service levels are met.
- Adhere to the DEP project management methodology, standards, policies, and procedures, as well as technical standards and policies relevant to assigned user stories or tasks.
- Manage relationships with DEP program area business partners and develop strong, collaborative relationships with customers to achieve positive project outcomes.
- Demonstrate strong relationship and interpersonal skills when working with technical staff, program staff, and the vendor community.
- Lead requirements definition meetings with DEP customers.
- Gather user requirements through joint requirement-gathering sessions, workshops, questionnaires, surveys, site visits, workflow storyboards, and other methods.
- Translate user requirements into documentation that developers and other project team members can readily understand.
- Facilitate the negotiation of requirements among multiple stakeholders.
- Analyze gathered data and develop solutions or alternative methods of proceeding.
- Create Visio process maps, requirements traceability matrices, use cases, test cases, and other needed business-analysis documentation.
- Facilitate design sessions with the implementation team to define the solution.
- Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.
- Assist in business process redesign and documentation as needed.
- Lead and / or participate in systems-testing activities.
Required Qualifications :
5+ years’ experience in IT project management, specifically managing medium-to-large scale software application development projects.5+ years’ experience in managing multiple projects concurrently.In-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs.Documented and proven ability to formulate project plans for managing and monitoring progress on software development projects; to think logically and to analyze and solve problems; compile, organize and analyze data; to evaluate and monitor projects, plans and schedules and implement corrective action plans.Solid understanding of software development lifecycle methodologies (e.g., waterfall, iterative, agile, etc.)Strong customer service orientationAbility to be creative, use sound judgment, and display foresight to identify potential problems in design / specifications and assigned application software systemsAbility to establish and maintain effective working relationships with othersAbility to work independentlyAbility to determine work priorities and ensure proper completion of work assignmentsExcellent interpersonal, collaborative, oral, and written communication skillsAbility to write technical, business, and plain-language documents and emails with great attention to detail in all written communicationsAbility to work well under pressure and meet deadlines without sacrificing qualityPreferred Qualifications :
Project Management Professional (PMP) certificationExperience developing and maintaining detailed project schedules using Microsoft ProjectFamiliarity with environmental regulatory business processes and practicesKnowledge and understanding of DEP’s technical environmentEducation :
Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.