Peskind Executive Search is hiring : Sales Engineer (Video Analytics) in Spokane

Position Summary

We are looking for an experienced Sales Engineer (SE) who is tech savvy, sales savvy, and customer service oriented. The SE will support the sales team to increase sales in the region by providing technical sales support to meet potential customer requirements for the East Coast of North America. The SE will be responsible for pre‑sales activities including customer meetings, product demonstrations, technical proposal responses and other tasks as needed. The SE will also be responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products.

It is essential to be able to articulate technology and product positioning to both business and technical users. You must also be able to identify the technical issues of assigned accounts to ensure complete customer satisfaction throughout all stages of the sales and support processes. The individual will also help capture new product features and requirements by being a market‑facing technical representative working with end‑users, integrators, and technology partners.

If you have a proven track record of successfully working with both the engineering and the customer‑facing sides of the company, will help understand customers’ problems and find innovative solutions to help solve them, and believe in technology at its finest, then this is the place for you.

Roles & Responsibilities

Responsible for the specification, installation, configuration, and commissioning of Partner and Customer systems, including proof of concept and demo environments on physical and virtual hardware platforms

Provide on‑going technical support to resolve issues, including being a liaison between the internal R&D teams, the Partners, and the end‑users where required

Provide technical advice and support to end users, resellers, and the internal sales team on a wide range of different technologies and integration solutions

Refer to our internal knowledge base, documentation, and external resources to provide accurate answers and solutions in a timely manner

Work in conjunction with the Sales and Marketing team members to address technical questions and conduct product demonstrations

Help the Sales team members respond to requests for information (RFI) and requests for proposals (RFP) including compliance, data privacy, and architecture

Support marketing activities including trade shows, webinars, and other campaigns for developing new customer leads

Support trade shows including booth setup, booth staffing, and presentations

Requirements

Technical

Strong knowledge and experience of both hardware and software products (IP networking, SaaS applications, video security, client / server environments, and other communication systems)

Strong knowledge and experience with Video Management Systems, Video Recording, and Video Analytics

Hands‑on experience with Windows environments

Familiarity working with databases (Oracle, PostgreSQL, etc)

Experience in IIS web services and RESTful API calls

Nice to have : scripting knowledge (bash or python)

Travel

Travel required, regional and occasionally international (up to 50% depending on business requirements and travel safety due to COVID‑19)

General

A Bachelor's degree or higher in a technical discipline - Engineering, Information Technology, Computer Science, or relevant field

4+ years of work experience in a customer‑facing role involving both pre‑ and post‑sales engineering activities and technical support

Nice to have : fluency in Spanish and / or Portuguese

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