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Senior Human Resources Manager
Senior Human Resources Manager7 Leaves Cafe • Huntington Beach, CA, US
Senior Human Resources Manager

Senior Human Resources Manager

7 Leaves Cafe • Huntington Beach, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Who We Are : 7 Leaves Café is more than a coffee and tea shop. We are a mission-driven specialty beverage brand and a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into over 40 locations across California, Nevada, and Arizona, with more than 1,200 team members. Our mission is simple : enrich the human experience through thoughtfully crafted beverages, a welcoming environment, and a people first culture.

Guided by servant leadership and community impact, we cultivate leaders at every level and foster a workplace where team members thrive, make an impact, and deliver WOW every day. Position Summary : The Senior Human Resources Manager is a strategic, hands-on People leader responsible for overseeing all HR operations and directly leading the Human Resources and Training teams. This leader plays a critical role in shaping the team member experience from recruitment to onboarding, development, performance coaching, culture, and compliance-across multi-state operations.

This role is ideal for an experienced HR leader who thrives in a fast-paced, scaling environment and can balance day-to-day execution with long-term organizational strategy. The Senior HR Manager serves as a trusted advisor to Operations, guiding leaders, strengthening systems, and ensuring our People practices reflect 7 Leaves' values and commitment to servant leadership.

Position Details & Work Requirements :

Salary Range - $105,000 - $125,000 annually (Exempt)

Location - Onsite at our Huntington Beach Corporate Office

  • Work Environment : Hybrid, with occasional visits to stores or field locations
  • Travel : Up to 10-15%, depending on operational needs, investigations, training, or store openings
  • Physical Requirements : Must be able to sit for extended periods and occasionally lift up to 15 lbs. Reasonable accommodations will be provided for qualified individuals.

What You'll Do :

1. HR Operations, Compliance & Culture Stewardship

  • Lead and mentor HR Managers, HR Specialists, and administrative team members.
  • Ensure compliance with federal, state, and local employment laws (CA, NV, AZ).
  • Oversee investigations, corrective action, and sensitive employee relations matters.
  • Manage leaves of absence, ADA / FEHA accommodations, WC, and multi-state compliance.
  • Annually review, update, and communicate HR policies and the Employee Handbook.
  • Strengthen workplace culture emphasizing psychological safety, respect, and accountability.
  • Champion DEIB initiatives embedded into hiring, onboarding, development, and performance.

    • 2. Training Department Leadership

  • Lead Training managers responsible for curriculum development, onboarding, LMS management, and leadership pathways.
  • Ensure Training and HR operate as a unified People team with shared priorities.
  • Elevate new hire orientation, learning systems, and ongoing training for store, operations, and corporate teams.
  • Collaborate with Operations and Quality to ensure product mastery and service standards.
  • Build scalable leadership development programs for Supervisors, Managers, and District Managers.
  • Talent Acquisition, Compensation, Benefits & Payroll Partnership
  • Oversee hiring for corporate roles and store leadership to ensure fair, compliant, values-aligned selection.
  • Manage benefits administration, broker relationships, and open enrollment processes.
  • Partner with payroll to maintain accuracy and compliance in multi-state wage and hour practices.
  • Lead annual compensation review and salary band management to ensure equity and competitiveness.
  • Collaborate with Finance & Operations on workforce planning, labor strategy, and retention initiatives.

    • 4. Employee Relations, Performance Coaching & Culture Development

  • Coach leaders on performance expectations, documentation, conflict resolution, and servant leadership.
  • Guide progressive discipline and terminations to ensure fairness and compliance.
  • Conduct exit interviews and synthesize insights to inform retention and cultural initiatives.
  • Promote a culture of honest feedback, strong communication, and continuous improvement.

    • 5. People Data, Systems, Reporting & Cross-Functional Partnership

  • Ensure HR data integrity and build dashboards to track turnover, retention, compliance, and workforce trends.
  • Leverage Paylocity and LMS systems to improve workflow, communication, and team member experience.
  • Use data to identify opportunities and provide insights to senior leadership.
  • Partner with Branding, Product, Training, and Operations on engagement programs and internal communication.
  • Serve as a People strategy leader contributing to organizational development and future growth planning.

    • What Success Looks Like :

    Success in this role will be measured by improvements in :

  • Reduced turnover and improved new hire retention
  • Strong training compliance and leadership bench readiness
  • Fewer ER escalations through strong coaching and early intervention
  • Consistent multi-state compliance with clean audit results
  • High manager satisfaction with HR support and responsiveness
  • Cohesion and high performance across the HR & Training teams

    • What We're Looking For :

  • 5+ years in HR management or People leadership, preferably in a multi-unit or multi-state environment. Experience supervising HR and Training / L&D team members.
  • Demonstrated success managing investigations, employee relations, and developing effective HR policies.
  • Deep understanding of California labor law; experience with Nevada and Arizona is a plus.
  • Comfortable using HRIS systems (e.g., Paylocity) and LMS platforms to streamline processes and support learning initiatives.
  • Strong communication, conflict resolution, emotional intelligence, and influencing abilities. Able to build trust, model humility, and guide leaders through change.
  • High adaptability, sound judgment, and unwavering commitment to confidentiality.
  • SHRM-CP or PHR certification required; Bachelor's degree in HR, Business, Organizational Development, or related field preferred.
  • Background in hospitality, retail, or food & beverage industries. Experience scaling HR processes, training programs, and People systems in a growing organization is a plus.

    • Why You'll Love Working Here :

  • Stay fueled and inspired : Enjoy your favorite handcrafted drinks on and off the clock with team member discounts.
  • Comprehensive benefits : Medical, dental, and vision plans available for eligible team members to support your health and well-being.
  • A culture that matters : Join a team that values authenticity, collaboration, and fun - where your personality and ideas are welcomed.
  • Grow and be rewarded : Participate in our Leadership Bonus Pool and be recognized for your contributions and impact.
  • Career development : Take advantage of mentorship, hands-on training, and opportunities to advance within the company.

    • If building amazing teams and shaping culture excites you, let's brew something great together!

    Equal Employment Opportunity Statement

    7 Leaves Café is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

    Job Posted by ApplicantPro

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