Salesforce Systems AdministratorKnack Solutions • New York, NY, United States
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Salesforce Systems Administrator
Knack Solutions • New York, NY, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Administer, manage, report, implement process improvement and systems integration in SalesForce and related systems and tools Develop backend aka Systems Administrative-level Salesforce system enhancements and management Research, report, manipulate and interpret data in SalesForce, Excel, etc., and prepare findings for use in reports, presentations, etc. for a variety of needs, including Talent Management, Casting, Corporate, Compliance, Commercial, etc. Support various systems, reports and operations, including enter, manage and run reports on confidential and strategic information according to established data management quality standards in a timely, accurate, consistent, efficient and effective records management, and comply with Talent and contractual obligations Serve as the primary day to day subject matter expert for the Salesforce system, and develop, administer and continuously improve training and client experience and interface Partner with Compliance for data management standards Attend internal meetings to learn, contribute, represent and report back priorities and plans to support operations Coordinate projects, monitor project milestones and deadlines, prepare status reports, manage data and communicate with clients internal to and external from the GTMO team Support and facilitate numerous projects, monitor project milestones, ensure quality delivery to meet deadlines prepare status reports, manage data and communicate with clients in a dynamic environment ensuring and communicating clear prioritization to GTMO team and other clients while recognizing and appreciating the additional projects outside of these central / operational projects. 4+ years of work experience with technical systems; specifically, proficient in administrative management, reporting, client interface, process improvement and systems integration with Salesforce technically proficient with advanced functions of Excel for reporting, data manipulation and interpretation of data Proficient computer skills and knowledge of Google tools (Docs, Drive, Slides, Sheets, etc) and Microsoft Office (Word, Excel, Outlook, and PowerPoint) Proficient with researching and compiling data, reports and presentations with a fast timeline for executives Thrive in high energy, high profile, positive, proactive, deadline driven, results oriented, client service, dynamic, and attention to detail environment Collaborative team player Excellent written, interpersonal and verbal communication & diplomatic skills Excellent time management skills- prioritize competing deadlines in a fast paced environment Excellent administrative, critical reasoning, and problem-solving skills Excellent work ethic and eagerness to learn about and contribute to entertainment and Talent business Self-motivated, resourceful, collaborative, and a demonstrated ability to take the initiative as a collaborative team player Must demonstrate confidentiality and flexibility in accepting new and changing responsibilities Discrete and protect highly sensitive / confidential information Experience in entertainment, Talent management / relations, project management and / or event management, a plus Legal right to work in the US Ability to travel when needed
About the job Salesforce Systems Administrator
PLEASE apply if have worked with either Media / Entertainment Industry.
Location : New York, NY - This role is onsite 3 days / week.
Relocation assistance : No
Experience level : Associate
Experience required : 5 Years
Education level : Bachelors degree
Job function : Information Technology
Industry : Entertainment
Visa : Only US citizens and Greencard holders
The Role
- The Systems Administrator role offers operational support to the team and clients primarily through management of the global stakeholder relationship management database based in Salesforce, and related systems.
- This role supports and facilitates global cross-company access and use of systems and databases, providing service, reporting, process improvement and client engagement and management to achieve departmental and companywide goals.
- The role monitors project milestones, ensures quality delivery to meet deadlines, and supports additional systems, reports and operations, including entering, managing and creating reports on confidential and strategic information.
- This role requires someone who is highly organized, a great communicator, a collaborative team player, and who must demonstrate confidentiality and flexibility in accepting new and changing responsibilities.
RESPONSIBILITIES
SKILLS AND REQUIREMENTS
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