Quality Control Manager Oklahoma - Bilingual Spanish / English

Quality Control Manager Oklahoma - Bilingual Spanish / English

Position Summary :

The Quality Control / Operations Manager is responsible for overseeing the day-to-day operations of custodial accounts to ensure the highest standards of cleanliness, safety, and client satisfaction. This role serves as a bridge between clients, supervisors / managers, and front-line teams — ensuring compliance with company standards, contractual requirements, and all safety and quality protocols.

Key Responsibilities :

Operational Management

• Oversee daily custodial operations across assigned sites, ensuring staffing coverage, schedule compliance, and service quality.
• Conduct regular site inspections and audits to ensure adherence to scope of work and quality expectations.
• Support supervisors and managers with employee scheduling, training, and performance management.
• Verify supply inventory and ensure cost control within established budgets.
• Recommend process improvements and new technologies to enhance service quality.

Quality Assurance

Client Relations

Team Leadership

Administrative Duties

Qualifications :

Core Competencies :

Work Environment :

AHI Facility Services strives to provide cost-effective world class integrated facility services to commercial building owners and / or managers nationwide, while simultaneously providing their employees, tenants and visitors a clean environment in which to work, office and visit.

AHI Facility Services se esfuerza por brindar servicios de instalaciones integrados de clase mundial a propietarios de edificios comerciales y / o gerentes a nivel nacional, al mismo tiempo que provee a sus empleados, inquilinos y visitantes un ambiente limpio donde trabajar, y visitar.