Managed Services Engineering Associate - Summer 2026 Internship ProgramHeartland Business Systems, LLC • Columbia, MO, US
Managed Services Engineering Associate - Summer 2026 Internship Program
Heartland Business Systems, LLC • Columbia, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Accountability - Ability to accept responsibility and account for his\her actions Adaptability - Ability to fit into a changing environment Conceptual Thinking – Ability to think in terms of abstract ideas. Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea. Problem Solving – Ability to find a solution for or to deal proactively with work-related problems. Communication – Ability to communicate effectively with others both verbally and in writing. Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge At least 3 months of industry experience. Be enrolled in a university majoring in an IT related field. Minimum 3.5 GPA CCENT or CCNA MCSA
Job Description
Job Description
Description : Position Summary :
Function as a professional that provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. In addition this position provides customer service, and shows the day to day responsibilities involved in being a successful member within the IT industry.
Roles and Responsibilities / Essential Functions :
- Work as a member of the HBS managed services team that provides critical IT Support for multiple HBS customers.
- Obtain knowledge on a variety of technologies and platforms used by customers as directed by your Team Lead.
- Perform proactive maintenance duties such as switch / firewall / routers upgrades, server patches, workstation patches, firewall rules, etc.
- Assist in Remote application and hardware support for switches, routers, firewalls, servers, and storage.
- Monitor and analyze customer networks, systems, backups, and security appliances.
- Work with customer’s primary field engineer to perform work on an as needed basis.
- Cross- Education / Mentoring of other Heartland Interns, Managed Services Engineers, and related personnel.
Requirements : Competencies
Preferred Experience :
Required Skills, Education and / or Certifications :
Preferred Skills, Education and / or Certifications :
Equal Opportunity Employer - Including Disabled and Veterans #HBS
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