Associate Director, Product Management - Clinical

Associate Director, Product Management

Become a part of our caring community and help us put health first. The Associate Director, Product Management conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding of how organization capabilities interrelate across department(s). Lead a dynamic team of product management professionals dedicated to advancing clinical operations and technology solutions. Drive the strategic roadmap for the clinical vertical, ensuring alignment with organizational goals and continuous improvement in customer experience.

Key Responsibilities

Team Leadership & Development

Inspire, coach, and mentor a team of 1015 product professionals, fostering a collaborative, innovative, and high-performance culture. Champion professional growth and skill development, ensuring team members reach their full potential.

Roadmap Management

Own and evolve the product roadmap for the clinical vertical, collaborating with senior leaders to ensure strategic alignment. Prioritize initiatives based on business impact, customer feedback, and market trends.

Stakeholder Engagement

Build and maintain strong relationships with internal and external stakeholders, integrating their feedback into product strategy and decisions. Serve as the primary point of contact for key clinical products, representing the team in cross-functional forums.

Customer Experience & Continuous Improvement

Analyze customer feedback and clinical outcomes to identify opportunities for product enhancement and innovation. Lead initiatives that improve customer experience and operational efficiency, serving as a catalyst for ongoing improvement.

Product Delivery & Execution

Guide the successful execution of product development projects, including scope definition, resource allocation, risk management, and implementation. Collaborate with engineering, design, marketing, sales, and clinical teams to ensure coordinated and successful product launches.

Performance Measurement

Define and track key performance indicators to measure the success and impact of product initiatives.

Use your skills to make an impact

Required :

Bachelor's Degree in Business, Healthcare, or related field. A minimum of seven years of proven experience in product management, with a track record of delivering successful products to market. A minimum of four years leading business transformation efforts with focus on operational efficiency and strategic change management. A minimum of three of demonstrated leadership experience, including partnering with senior leadership on strategic initiatives. Experience in a clinical or in-practice role (e.g., Center Administrator, Front Office, Scheduling, Medical Assistant, Physician, or Physician Extender). Two or more years of super user or equivalent experience with leading Electronic Medical Records systems.

Preferred :

Master's Degree in Business or Healthcare. Strong experience in change management strategies. Six Sigma and / or Project Management Institute (PMI) certification.

Additional Information

Working Hours : Central or Eastern hours

Remote Position : May require up to 20% travel for stakeholder engagement and product initiatives.

Work at Home Requirements

To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria : At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $138,900 - $191,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline : 01-02-2026

About us

About CenterWell Senior Primary Care : CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company : CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE : HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.