Mobile Automotive Specialist

Join a Team that Champions Innovation and Excellence!

At Automotive Technology Experts (ATE), we understand the importance of providing prompt and accurate vehicle diagnostic scanning and calibration services. Our commitment to customer satisfaction ensures that every repair we complete guarantees safety and optimal vehicle performance as intended by the manufacturer.

Founded in 2019, ATE is focused on delivering advanced technological and electrical repair expertise in the collision industry, which is adapting to the rapid pace of evolving vehicle technology. We are expanding our nationwide team of technicians and are looking for individuals dedicated to excellence, customer care, and ongoing training to enhance their career opportunities.

JOB PURPOSE : The Mobile Automotive Specialist plays a crucial field-based role, delivering premier diagnostic, programming, and calibration services directly to Crash Champions locations. This position involves regular travel to various customer sites and is integral to upholding ATE's commitment to safety, accuracy, and customer service. Technicians must maintain integrity in all service recommendations and documentation, ensuring only OEM-compliant services are provided.

Key Responsibilities :

• Provide efficient and accurate service support to internal and external customers.
• Travel daily to scheduled service locations using a company-issued vehicle.
• Perform a range of vehicle services, including diagnostics, calibration, programming, scanning, and wire / connector repair.
• Document all services, especially calibrations, in accordance with OEM guidelines and obtain necessary approvals prior to execution.
• Conduct test drives to ensure system functionality and validate successful repairs.
• Deliver exceptional customer service by :
• Managing challenging situations with transparency and urgency.
• Communicating promptly and professionally with shops and internal teams.
• Escalating concerns as needed.
• Engage in team meetings and training as required.
• Maintain and secure all ATE-issued tools, equipment, and vehicles.
• Stay informed on ATE and OEM protocols through mandatory training sessions.
• Meet productivity and quality targets while accurately managing daily documentation and completing final billing before departing service locations.
• Work a flexible schedule, including Saturday coverage as required by market needs.
• Perform additional duties as assigned.

Qualifications :

Benefits :

We are committed to offering competitive compensation for this position, determined by various factors including skills, experience, relevant certifications, and qualifications.

Posted Min Pay Rate : USD $25.00 / Hr.

Posted Max Pay Rate : USD $40.00 / Hr.