Director Telecom & Data Networks

Director Telecommunications And Data Networks

At Houston Methodist, the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security operations and Cloud Computing environments, software and data network and wiring infrastructure. Responsible for the installation, maintenance, operation, administration and backup and disaster recovery of the telephone, data networks, telephone equipment, cloud computing infrastructures (AWS, AZURE, Google, etc), paging and related equipment. Translates IT leadership strategies into comprehensive technical execution plans for the acquisition and maintenance of data, voice, wireless, cloud computing networking equipment with consideration of evolving architecture needs and hardware solutions. Oversees the design and equipment placement for new and expanding facilities across the systems and ensures that all critical technology needs are considered. The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation / regulatory / government regulations.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Responsibilities

People Essential Functions

• Directs, develops and implements strategic and operational / high level projects and processes either through independent / highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
• Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge / skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
• Meets or exceeds threshold goal for department turnover and / or system metrics on employee engagement indicators.
• Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching / corrective counseling, and providing recognition / commendations to achieve desired outcomes.
• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and / or leads and facilitates department process improvements as needed.
• Fosters collaboration, strategic alignment, integrated planning and execution across different functions in a matrix organization.
• Inspires enterprise wide support of telecom and data network initiatives and drives cross functional teamwork to achieve results on time and within budget.

Service Essential Functions

Quality / Safety Essential Functions

Finance Essential Functions

Growth / Innovation Essential Functions

Qualifications

Education

Work Experience

License / Certification

Licenses and Certifications - Required

Licenses and Certifications - Preferred

Ksa / Supplemental Data

Knowledge, Skills, and Abilities