Job Operations Manager

Manager, Operations

The Manager, Operations delivers operational advice, guidance, expertise and solutions to Vantage network airports to safeguard operational integrity, create value and ensure operational and guest service excellence. This is accomplished through oversight of key regulatory programs with a focus on safety management systems and quality assurance. This position operates in a highly complex, multi-jurisdictional working environment composed of varying national aviation regulatory requirements and operating agreements. The Manager, Operations also has a significant focus on project management and delivery through support of Vantage's asset management program, assisting with new business and advisory services pursuits, delivering advisory contract scopes, and implementing integration / transition activities for new airports joining the Vantage network.

Duties and Responsibilities

• Supports the network to ensure all sites operate safely, efficiently and securely, complying with all international / national regulations, standards and policies while applying best practices in airport management.
• Works collaboratively to ensure the effective implementation of network-wide initiatives focused on regulatory compliance, innovation and operational and guest service excellence.
• Monitor industry trends and regulatory changes and draft briefing notes for executives.
• Provide operational regulatory support to network airports for airside, emergency, SMS, and SeMS programs.
• Regularly report on network-wide operational risks, based on safety and security performance indicators and regulatory compliance.
• Participate in network airport emergency planning and contingency support for tabletops and live exercises.
• Supports the efficient operation of the network through effective maintenance management systems including preventative maintenance, environmental management, emergency planning and customer focused programs.
• Liaise with civil aviation authorities and other stakeholder organizations.
• Plan and lead network airport operational audits.
• Supports ensuring all operational manuals and site reporting systems, including appropriate performance measurement tools, are up-to-date and are implemented as written.
• Support Business Development activities as needed.
• Manage projects related to new airport integration and advisory service delivery.
• Assist network airports in annual business planning and budgetary review processes.
• Develop operational best practice guidance documents for network airports use.
• Support network airport executive and management teams through mentorship and coaching of network operational professionals.
• Other duties and responsibilities commensurate with the position may be assigned.

Primary Qualifications

With a Business degree (aviation / business / operations related) or equivalent, you have 8 to 10 years of progressive multi-disciplinary airport operations experience, including 5 years in a management role.

Experience in the following is an asset :

About You

Primary Work Location : Remote / Hybrid

What We Offer

In addition to a competitive compensation and benefits package, career progression, and access to a global team of talented professionals, we are growing and offer boundless opportunities to make your mark. If you share our sense of adventure, come, and join us for the journey. The salary range for this position is $105,000 - $125,000.

To Apply

Please visit our Careers page at : https : / / www.vantagegroup.com / careers / and follow prompts to apply with your cover letter and rsum.

All qualified candidates who are legally entitled to work in the US will be considered.

At Vantage Group, we seek and welcome unique backgrounds, perspectives, experiences and skills. As a global organization, we are always looking for differentiated points of view. We know that a diverse, inclusive and empowered workforce is essential to our shared success, and we invite you to join us for the journey.