Manager Emergency Communications CenterCone Health • Greensboro, NC, United States
Manager Emergency Communications Center
Cone Health • Greensboro, NC, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
The Manager Emergency Communications Center is a qualified emergency communications professional who assists with the overall development and management of the emergency communications center and its designated functions. The Manager will assist with establishing strategic planning initiatives and developing various operating policies and procedures in conjunction with the overall mission, goals and objectives for Cone Health Emergency Management, Security, and various other emergency response teams across the organization. The position will manage the maintenance and functionality of a variety of emergency response technology, including radios, security cameras, panic buttons and various other monitoring tools, providing technical consultation and guidance, and monitoring compliance with all safety policies. The position will report to the Director of Emergency Management.
Essential Job Function
Education
Experience
Licensure/Certification/Listing
Essential Job Function
- Leads, manages and coordinates the operations of the Cone Health Emergency Communications Center; Develops, implements and revises plans, programs, policies, and procedures; Assists with establishing strategic planning initiatives and developing various operating policies and procedures in conjunction with the overall mission, goals, and objectives for the Communications Center.
- Hires, trains, and evaluates the performance of assigned personnel; establishes and evaluates appropriate performance and operation standards.
- Performs statistical and quality analysis; assists with the development of programs to analyze and evaluate operations and to create strategies for optimum efficiency and effectiveness.
- Manages the repair, maintenance and replacement of existing equipment, and purchase and installation of updated systems such as radio communications infrastructure, software, telephone and computer operating systems.
- Responsible for the effective supervision and administration to include staff development and training, performance management, employee relations, prioritizing and assigning work and related activities; advises staff on difficult issues and makes decisions on exceptional situations to manage and implement appropriate services and assistance.
- Oversees upgrades, add-ons, and maintenance issues involving the various technology deployed within the communications center.
- Assists with the management of technology systems and resources for the Communications Center; and designs public safety response algorithms and response plans.
- Develops various operating reports detailing department statistics, activity, dispatcher performance, and scheduling other administrative information.
- Assists with preparing and monitoring the operations of the communications division; prepares detailed and complex reports, briefings, presentations, and publications in support of the division's functions; remains abreast of current developments in the field of Emergency Communications, particularly new regulations and 911 technological advances and may serve as the departmental representative for applicable advisory committees.
- Maintains proper staffing levels for assigned shifts at all times.
- Ensures compliance with all applicable Federal, State, FCC and local laws and regulations.
- Ensures that all equipment is operable and properly maintained.
Education
- Required: Associate?s degree (Emergency Management, Business Management, Public Administration, Criminal Justice, or related specialty) OR successful completion and certification through the APCO Certified Public Safety Executive Program.Preferred: Bachelor?s degree (Emergency Management, Business Management, Public Administration, Criminal Justice, or related specialty). A Master?s degree is ideal.
Experience
- Required: Associate?s degree/APCO Certification plus 6 years? experience in a 911 Communication Center, Emergency Services, or a related field with at least 3 years as a supervisor, manager, or director.ORBachelor?s degree plus 4 years? experience in a 911 Communication Center, Emergency Services, or a related field with at least 2 years as a supervisor, manager, or director.
Licensure/Certification/Listing
- Required:ICS 100, 200, 300, 400, 700, 800 or obtain within 1 year of employment FEMA HSEEP within 1 year of employmentNENA Center Manager Certification Program within 1 year of employmentValid Driver's License (If driving Cone Health vehicle, must have 5 years of driving experience and MVR must be approved by Risk Management.)Preferred:NENA ENP 911 Certification, APCO Certified Public Safety Executive Program, APCO Registered Public Safety Leader, and/or other certifications may be required.
[job_alerts.create_a_job]
Manager Emergency Communications Center • Greensboro, NC, United States
[internal_linking.similar_jobs]
Lucrative Physician Bonus Available.[show_more]
Windsor Healthcare Recruitment Group, Inc.Windsor Healthcare Recruitment Group, Inc.Echo Tech for a travel assignment in Wilson, NC to start ASAP.This assignment is for a 13 weeks contract.You will...[show_more]
Service Response Center Supervisor.CONE MEMORIAL HOSPITAL - 48453017.Varying shifts, days/hours (open availability preferred).More details will be provided during the interview process.Working with...[show_more]
We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology.Our donor app makes booking and earning easy for donors, and our team makes every visit fee...[show_more]
This position will have oversite of clinical operations in Guilford County, NC including Wake Forest High Point Regional Medical Center and a brand-new Cancer Center and Outpatient Medical Complex ...[show_more]
Registered Nurse (RN) | Emergency Room (ER) / Trauma.TravelNurseSource is working with Coast Medical Service to find a qualified ER/Trauma RN in Marion, North Carolina, 28752!.Coast Medical Service...[show_more]
TMS) at the Traffic Operations Center in.This role will manage traffic congestion on roadways throughout the state and respond to planned and unplanned traffic incidents including road work, vehicl...[show_more] Windsor Healthcare Recruitment Group, Inc.Windsor Healthcare Recruitment Group, Inc.Echo Tech for a travel assignment in Wilson, NC to start ASAP.This assignment is for a 13 weeks contract.You will...[show_more] 
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and scho...[show_more] FC - Faculty 9 month Non Leave earn.Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000...[show_more] 
Pediatrics physician job in North Carolina : Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationship...[show_more]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[show_more] Registered Nurse (RN) | Emergency Room (ER) / Trauma.TravelNurseSource is working with GQR Healthcare to find a qualified ER/Trauma RN in Wilson, North Carolina, 27893!.GQR Healthcare is representi...[show_more] 
Description: Monitor and accurately complete all aircraft paperwork to insure safety and timely delivery.What you will be responsible for: * Establish work priorities and supervise the work of up t...[show_more]
Title:** Lead, Avionics **Location:** United States-North Carolina-Greensboro-AAR Aircraft Services Greensboro **Job Number:** 18151 Description: The Lead, Avionics R&E Technician is responsible to...[show_more] Title:** Lead, A&P **Location:** United States-North Carolina-Greensboro-AAR Aircraft Services Greensboro **Job Number:** 18129 Description: Monitor and accurately complete all aircraft paperwork t...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...[show_more] 
Doctor of Medicine | Emergency Medicine.All Star Healthcare Solutions .Competitive weekly pay (inquire for details) .LocumJobsOnline is working with All Star Healthcare Solutions to find a qualifie...[show_more]
Emergency Medicine NP/PA
SCP Health • Eden, NC, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel Echo Tech - $2,671 per week in Wilson, NC
AlliedTravelCareers • Greensboro, North Carolina, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Service Response Center Supervisor
Sodexo • GREENSBORO, NC, US
[job_card.full_time]
[last_updated.last_updated_30]
Center Supervisor
Join Parachute • Greensboro, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Medical Director, Wake Forest Market – East Region – General Hematology & Oncology
Atrium Health Wake Forest Baptist • Greensboro, NC, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,938 per week in Marion, NC
TravelNurseSource • Greensboro, North Carolina, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Traffic Management Specialist
AtkinsRéalis • Greensboro, NC, United States
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Travel Echo Tech - $2,731 per week in Wilson, NC
AlliedTravelCareers • Greensboro, North Carolina, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Sr. Director, Communications
InsideHigherEd • Greensboro, North Carolina, United States
[job_card.permanent]
[last_updated.last_updated_30] • [promoted]
Health Communication
InsideHigherEd • Greensboro, North Carolina, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Pediatrics Physician
CompHealth • Reidsville, North Carolina, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Restaurant Delivery - Flexible Schedule
DoorDash • Randleman, NC, United States
[job_card.full_time] +1
[last_updated.last_updated_1_day] • [promoted]
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,755 per week in Wilson, NC
TravelNurseSource • Greensboro, North Carolina, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Lead, A&P
AAR Corporation • Greensboro, NC, United States
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Lead, Avionics
AAR • Greensboro, NC, United States
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Lead, A&P
AAR • Greensboro, NC, United States
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Delivery Driver - Flexible Schedule
DoorDash • Randleman, NC, United States
[job_card.full_time] +1
[last_updated.last_updated_1_day] • [promoted]
Physician (MD/DO) - Emergency Medicine in Asheboro, NC
LocumJobsOnline • Asheboro, NC, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]