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Legal Operations Analyst II
Legal Operations Analyst IIAffirm • Provo, UT, US
Legal Operations Analyst II

Legal Operations Analyst II

Affirm • Provo, UT, US
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  • [job_card.full_time]
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Legal Operations Analyst II

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

What You'll Do

  • Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations
  • Oversee contract database management, ensuring data integrity, and reporting accuracy
  • Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
  • Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting
  • Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
  • Support contract operations and process improvement, identifying opportunities for automation and scalability
  • Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
  • Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed
  • Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal / external materials, process documents, template libraries, and legal webpages
  • Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

What We Look For

  • 3+ years of in-depth experience in contract management, legal operations, or contract technology administration
  • Advanced proficiency with Ironclad, Zip, and similar CLM / procurement platforms
  • Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
  • Demonstrated success implementing legal technology solutions and process automation
  • Comfort with data analysis, reporting, and metrics-driven decision-making
  • Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
  • In-house legal team experience, working at fast-paced companies that value quick decision-making
  • You've never met a legal process you couldn't simplify and improve
  • You adapt quickly to changing processes and new priorities the only constant here is change
  • Excellent verbal and written communication skills
  • Strong bias for action to get stuff done
  • Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
  • A sense of urgency on all matters
  • Highly responsive and proactive
  • A team player mindset (no job is too big or too small)
  • Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
  • Base Pay Grade - H Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year : $100,000 - $140,000 USA base pay range (all other U.S. states) per year : $88,000 - $128,000 Please note that visa sponsorship is not available for this position.

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