Field Service Technician Germany

Responsibilities

• This position is required to be knowledgeable with IPG products, features, functionalities, capabilities, and distribution channels and be capable of effectively communicating the IPG value to our customers
• Perform on-site installations, repairs, maintenance, service tasks and conduct product demonstrations when required. Provide maintenance support and training to in-house maintenance staff
• Establish a regular Preventive Maintenance program for existing end user accounts
• Assist in testing and evaluating new products and custom packaging equipment. Record and report faults, deficiencies, and other unusual occurrences
• Follow established communication procedures - issue RMA's, prepare and submit work orders, expense reports, trip reports, etc.
• Software upgrades to WAT units when required
• Performs other duties as assigned

Essential Requirements :

Other Information :

We are flexible on the location of the successful candidate, this position will require regular travel.