ADMINISTRATIVE ASSISTANT

Job Summary :

The Administrative Assistant plays a crucial role in supporting the day-to-day operations of our diesel repair shop. This role serves as the primary point of contact for customers, supports the scheduling and workflow of diesel technicians, and ensures the smooth handling of all administrative functions. The ideal candidate will have strong communication skills, excellent organizational skills, attention to detail, a proactive attitude, and preferably some familiarity with diesel engines or heavy-duty trucks.

Key Responsibilities :

• Greet customers in person and over the phone; answer inquiries and schedule appointments.
• Maintain service calendars and coordinate with technicians for job scheduling.
• Process invoices, repair orders, work estimates, and payments.
• Manage shop email, correspondence, and customer follow-ups.
• Maintain digital and physical filing systems, including customer records and parts invoices.
• Order office and shop supplies as needed.
• Assist with marketing efforts, such as social media posts and promotional materials.
• Ensure a clean, organized, and professional front-office environment.
• Communicate with vendors and parts suppliers to confirm deliveries and order statuses.
• Support the shop owner and team with additional administrative tasks as needed.

Minimum Qualifications :

Preferred Qualifications :

Work Environment :

This role is performed in an office setting located in a working repair shop. It may involve occasional interaction with the shop floor or outdoor areas.