Logistics CoordinatorAston Carter • Tempe, AZ, US
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Logistics Coordinator
Aston Carter • Tempe, AZ, US
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExperience with Microsoft Office applications. Customer service orientation. Strong phone etiquette. High volume call center customer support experience (1+ year). Proficiency in Microsoft Excel and keyboard shortcuts. Ability to multitask and manage multiple projects simultaneously. Strong problem-solving skills and ability to follow SOPs. Detail-oriented and quick learning capabilities. Technical savviness and logistics knowledge. Experience in intermodal logistics. Inbound call center experience. Strong job tenure and retail customer service experience from companies like Starbucks or the restaurant industry. Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)
CSR / Logistics Coordinator
As a Logistics Coordinator, you will act as a Remote Gate Agent, supporting numerous drivers nationwide through two-way audio / video communication. You will verify truck specifications and processes while coordinating, communicating, and providing daily updates to all parties involved in warehouse operations. This role requires extreme attention to detail, the ability to thrive in a fast-paced environment, and proficiency in technical tasks. You will manage approximately 200 driver interactions daily, making excellent communication skills essential.
Responsibilities
- Verify truck specifications and processes using audio / video communication.
- Coordinate and communicate updates regarding arrivals, loading, unloading, and departures at warehouses and distribution centers.
- Support gate operations to allow onsite associates to focus on daily operations.
- Engage in clear communication with approximately 200 drivers per day.
Essential Skills
Additional Skills & Qualifications
Work Environment
The position requires on-site work five days a week. Training will be conducted Monday to Friday, from 8 : 00 AM to 4 : 30 PM, for three weeks. The first day of training is scheduled from 9 : 00 AM to 5 : 30 PM, followed by standard hours of 8 : 00 AM to 4 : 30 PM. Post-training schedule starts Sunday, consisting of Friday to Tuesday shifts from 9 : 00 AM to 5 : 30 PM, with Wednesday and Thursday off. Mandatory overtime is expected during peak seasons from October to January, which includes a sixth workday and 10-hour shifts.
Pay and Benefits
The pay range for this position is $21.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully onsite position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
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Logistic Coordinator • Tempe, AZ, US
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