Senior Field Service Technician

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

POSITION SUMMARY :

The role of the Senior Field Service Technician is to assist in developing and maintaining Nespresso Business Solutions (NBS) in Office, Hotel, Restaurant and or B2C client at home. The field technician provides onsite installation, maintenance and repair services on all of B2C and B2B commercial machine models.

This position supports the Newark, CA territory & surrounding area.

RESPONSIBILITIES :

B2B Onsite Customer Support :

• Installation and Maintenance : Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
• Customer Site Visits : Travel to B2C / B2B customer locations to provide services and assess customer needs
• Field Services : Provide field services as needed, including weekends and holidays, based on shift requirements

Service Requests :

Training & Assessments :

REQUIREMENTS :

SKILLS :

The approximate pay range for this position is $75,000- $85,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and / or benefits packages may vary depending on the position. Learn more at :

About Us |Nestle Careers (nestlejobs.com)

#LI-HW1

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

Nestle Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator : 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https : / / www.nestlejobs.com / privacy .

Job Requisition : 381137