Remote Customer Service Agent

A company is looking for a Call Center Agent for full-time or part-time remote positions.

Key Responsibilities

Manage large volumes of inbound and outbound calls

Identify and assess customer needs to ensure satisfaction

Document customer interactions and maintain accurate records

Required Qualifications

At least 1 year of previous high-volume call center experience

Proven customer support experience or experience as a client service representative

Familiarity with Windows and Microsoft Office

Ability to multitask and manage time effectively

Must have a hard-wired high-speed internet connection and a compatible PC / Laptop