Senior Customer Success Manager

Senior Customer Success Manager At Almedia

This isn't your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We're aiming to become Germany's second bootstrapped unicorn. Almedia is already Europe's #3 fastest-growing company in 2025 (FT1000).

We are building the future of marketing by rewarding our community of over 50 million users for engaging with our advertisers' products. We are offering a new way to acquire users for the biggest companies in the world. At Almedia, you'll :

• Own way more, way earlier you'll be trusted with responsibility fast.
• Push harder, get further this isn't a 95. We highly reward intensity.
• Join a rare environment you will work with ambitious high-speed, high-ownership people.
• Fully present we're 5 days a week in the office to build the energising momentum we need.

What Makes This Role a Game-Changer

The Senior Customer Success Manager at Almedia plays a pivotal role not just in account management but in driving the strategic success of our clients and shaping Almedia's future growth. As a Customer Success Manager, you'll directly impact Almedia's success, leading client relationships, guiding high-stakes campaigns, and implementing data-driven insights to deliver measurable outcomes. This role offers the chance to make a real difference through proactive problem-solving, strategic upselling, and cross-functional collaboration.

Your Day-To-Day :

Key Traits for Success :

We're looking for candidates with the right mindset and potential, regardless of experience level. Here's what we value :

Bonus Skills :

We value skills over years of experience and are looking for a range of talent. Ideal candidates will have the following qualifications :

Preferred Qualifications (though not mandatory) :

We believe in fostering talent, evaluating all skill levels during the hiring process, and providing a clear path for growth. Almedia is an equal opportunity employer. We embrace and celebrate diversity, and encourage individuals from all backgrounds to apply.