Assistant Manager of Food and Beverage

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Join the team at The Hotel Hershey a luxury resort best known for its refined elegance signature services and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms including 19 Villas with 98 luxury sleeping rooms as well as 25000 square feet of meeting and function space. The 1930s hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for assisting in the management and administration of food and beverage operations at The Hotel Hershey and will be assigned to various outlets subject to need and demand.

As a Full-Time Team Member you will enjoy sweet perks like FREE admission to Hersheypark discounts and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid but also includes Medical Dental and Vision coverage beginning the first day of the next month after you begin working 401K Contribution paid time off and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position) :

Oversee and coordinate all outlet service training. Ensure staff are up to date on training requirements. Conduct regular reviews and updates of standards.

Supervise outlet / banquet wait staff server assistants buffet runners host(esses) cashiers and dining reservationists. Plan and assign daily goals tasks and assignments in order to meet business demand.

Schedule staff and complete payroll information in adherence with labor budget.

Complete inventories as needed or scheduled. Order and maintain par levels of product inventory.

Monitor service standards to ensure compliance with health safety and sanitation standards

Maintain guest service and hospitality standards. Lead and direct staff to uphold high service and hospitality standards.

Cross-train and support otherF&B outlets as needed. This position also participates in the evening Manager on Duty program.

Perform other duties as assigned.

Qualifications :

Minimum of 3 years of related experience.

Industry Experience - Food & BeverageHospitality / Tourism

Minimum of 1 year supervisory experience.

18 years of age or older.

Post-Employment - RAMP Certification

Post-Employment - ServSafe Certification

Completion of high school or GED

Knowledge Skills and Abilities :

Proven employee / guest relations leadership motivation communication problem solving and organization skills.

Working knowledge of hospitality financial systems and controls

Keyboarding skills and PC familiarity; knowledge of POS and Timesaver helpful.

Professional image representative of property image.

Job Demands :

While performing the duties of this job the employee is required to :

Reaching Forward Occasional (

Climbing Stairs Occasional (

Lifting Occasional (

Reaching Overhead Occasional (

Finger Dexterity Frequent (34-66%)

Hand / Eye Coordination Frequent (34-66%)

Stooping Occasional (

Bending Occasional (

Sitting Occasional (

Standing Frequent (34-66%)

Walking Frequent (34-66%)

This job requires the visual ability to perform detailed work at close distances (computer screens accounting ledgers using measurement devices).

This job regularly requires verbal communication of detailed information to others either by phone or in person.

Must be able to speak and read the English language.

Substantial movements (motions) of the wrists hands and / or fingers (Repetitive motion).

Schedule will vary according to operating needs but will include days evenings weekends and holidays.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.

Required Experience :

Manager

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS

Employment Type : Full Time

Experience : years

Vacancy : 1