Community Development Advisor

divh2Community Development Advisor/h2pThe community development advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/cremation plans./ph3Responsibilities/h3ulliActively builds relationships in the community to educate and guide families in their preplanning decisions/liliExcels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation/liliProvides professional park tours of each location within their area/liliCompletes paperwork timely, neatly and accurately, including all specific requirements for contract processing/liliActively tracks all sales activity and ratios to measure areas of strength and areas that need improvement/liliUses CRM to track all contacts and ensure professional follow-up/liliContacts new and existing customers to discuss how specific products or services can meet their needs/liliProspects daily using multiple methods including warm calling with leads, mailers, seminars, and outside events/liliProvides world class customer service, a positive attitude, and a willingness to do whatever it takes/liliKeeps current in areas as they relate to our profession (veterans benefits, social security benefits, end of life decisions, etc.)/liliBuilds relationships with churchs, civic groups, veteran organizations, hospice, senior living, other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program./liliWorks multiple prospecting avenues such as, web leads, seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStars sales playbook./liliSchedules 10-12 pre-need appointments each week that are tracked in the CRM/liliAnswers telephone inquiries about cemetery products and services pre-need planning/liliAttends training programs scheduled with sales leaders and regional leadership/li/ulh3Qualifications/h3ulliHigh School Diploma or equivalent/liliValid drivers license and satisfactory driving record/liliMust have reliable transportation/liliKnowledge of current federal, state and local regulations related to the cemetery and funeral industry/liliBilingual Preferred/li/ulpWe are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status./p/div