Managed Device Systems Administrator

Job Description

Job Description

Description :

The Managed Device Systems Administrator is a front-line, hands-on support expert for the school. The primary function of this role is to provide timely and effective on-site technical support for all Apple and Google technologies and to proactively manage the entire lifecycle of all end-user devices at Orangewood. This individual is responsible for the configuration, deployment, monitoring, and security of the school's device fleet. They ensure that all managed devices are stable, secure, and optimized to provide a reliable technology experience for students, faculty, and staff.

Key Responsibilities :

Device Lifecycle Management

• Device Provisioning & Configuration : Setting up and configuring mobile devices for new users and ensuring proper integration with enterprise systems.
• Lifecycle Management : Overseeing the entire lifecycle of a device, from deployment to retirement, which includes device updates, patch management, and inventory tracking.

System Monitoring & Stability

User Support & Troubleshooting

Core Competencies & Qualifications :

Professional Skills

Technical Knowledge & Experience

Profile & Automation : Familiarity with creating profiles for automating repetitive tasks, which can improve efficiency.

Supplemental Functions :

Required Personal Qualities :

The employee shall :

1. Be a mature believer and disciple-maker of Jesus Christ.

2. Agree with and actively promote the school’s Statement of Faith.

3. Strive to model Christ in attitude, speech, and actions both in and out of school to students, parents and fellow employees.

4. Agree with and adhere to the OCS Lifestyle Statement.

5. Have the spiritual maturity, academic abilities, and personal leadership qualities to equip students to transform the world for Christ and His kingdom.

Requirements :

Preferred Education Requirement : Associate or bachelor’s degree in technical field preferred; relevant Apple certifications accepted in lieu of degree.

Years of Experience : Minimum 3 years of experience in Mobile Device Management (MDM) in an education or enterprise environment. Experience with Apple School Manager is highly desired.

Certification(s) Preferred : Apple Certified Support Professional (ACSP) or JAMF Certified Associate / Tech preferred. Deep understanding of iOS / iPadOS and macOS. Proficiency with MDM platforms (JAMF, Mosyle, etc.), mass deployment workflows, and inventory management.