Billing Specialist

Description

Basic Function :

Responsible for timely, accurate and complete recording of customer billing.

Includes billing for job cost, time and material, contract and emergency services.

Responsibilities

Essential Functions :

• Compiles job cost data from source documents in order to produce accurate invoices. Analyzes and verifies the data, seeks out any missing data from the appropriate department / division. Submits invoices to appropriate division manager, department head or director for review and finalization. Follows-up as needed to meet deadlines. Enters accurate data into Timberline or other system / program as needed.
• Collaborate and communicate with all levels within the company, to compile the data required to record customer billing.
• Ability to multitask and follow up on billing data requests as needed, ensuring all job-related costs are fully accounted for and billed appropriately and timely.
• Act as single point of contact for internal and external customers in order to complete billing process.
• Provide a high level of customer service to both internal and external customers by prompt and thorough attention to details.
• Answer questions, resolve potential issues, make adjustments and communicates in such a manner as to keep divisions / departments informed of billing in-process.
• Document, communicate, and pass along information related to accomplishment of field activities that have the potential to impact billing.
• Proactive in seeking information, develops knowledge of the company work to more thoroughly understand the billing process and ensure accuracy of final customer invoice.
• Utilize and accurately interpret source documents, including customer contracts that can have a direct impact on producing timely and accurate invoices.
• Responsible for accomplishment of month-end closing assignments.
• Follows established processes for import / export of data from various systems / programs.
• Ability to learn and effectively use the different modules in Timberline essential for processing invoices.
• Other duties as assigned.

Qualifications

Required Knowledge, Skills and Abilities :

Physical Demands :

Required Certifications and Licenses :