Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Eatontown, NJ, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • Eatontown, NJ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Store Protection Specialist

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $17.00 - $17.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    [job_alerts.create_a_job]

    Store Store Specialist • Eatontown, NJ, US

    [internal_linking.related_jobs]
    Store Scanning Specialist

    Store Scanning Specialist

    RDSolutions formerly RetailData • New York, NY, US
    [job_card.part_time]
    The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.Informed retailers are succeeding, and RDSolutions is providing them with the con...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection • Eatontown, New Jersey, US
    [job_card.full_time] +1
    Customs and Border Protection Officer (CBPO).A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Customs an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Crime Prevention Specialist (US)

    Crime Prevention Specialist (US)

    TD Bank • New York City, New York, USA
    [job_card.full_time]
    New York New York United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining featu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Loss Prevention Specialist

    Loss Prevention Specialist

    TJX • North Bergen, NJ, US
    [job_card.full_time]
    Distribution Center Security Officer.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, foster...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Loss Prevention Associate

    Loss Prevention Associate

    DII Enterprises LLC • New York, NY, United States
    [job_card.full_time]
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by DII Enterprises LLC. Your actual pay will be based on your skills and experie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Custom Protection Officer - Corporate Headquarters - Hudson Yards

    Custom Protection Officer - Corporate Headquarters - Hudson Yards

    Allied Universal Security • New York City, NY, United States
    [job_card.full_time]
    Company Overview : Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcomi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Loss Prevention Detective

    Loss Prevention Detective

    TJX • New York, NY, US
    [job_card.full_time]
    TJ Maxx Store Loss Prevention Position.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fost...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Agent, Asset Protection (NYC)

    Agent, Asset Protection (NYC)

    Abercrombie & Fitch • New York, NY, US
    [job_card.full_time]
    Responsible for the execution of Asset Protection initiatives in assigned locations 2-6 stores, as well as, implementation of shortage reduction programs in high shrink location(s).Provide in perso...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Floor Security Assistant - NYC (NoHo)

    Floor Security Assistant - NYC (NoHo)

    Buffalo Exchange • New York, NY, United States
    [job_card.full_time]
    Create a Safe Retail Environment.At Buffalo Exchange, you'll think on your feet and grow your skills while providing floor surveillance, preventing loss and helping to create a safe environment for...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Luca Faloni • New York, NY, US
    [job_card.full_time]
    Premium or Luxury Fashion Retail.LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Manager, Compliance Trade Surveillance

    Manager, Compliance Trade Surveillance

    TD Bank • New York City, New York, USA
    [job_card.full_time]
    New York New York United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining featu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loss Prevention Officer - Fulton Street, Brooklyn NY

    Loss Prevention Officer - Fulton Street, Brooklyn NY

    Finish Line, Inc. • New York, NY, United States
    [job_card.permanent] +1
    This position will be located at the upcoming JD store at 453 Fulton Street Brooklyn, NY 11201\ •\ • • • • •Summary : • •Leads the Loss Prevention and Safety efforts within their assigned area.This individ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Associate

    Store Associate

    The Poke Court • New York, NY, US
    [job_card.full_time]
    This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store.As a store associate, you will be assisting and speaking to customers to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Security and Surveillance

    Director, Security and Surveillance

    BetMGM • New York, NY, United States
    [job_card.full_time]
    We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Asset Protection Manager

    Retail Asset Protection Manager

    Mattel • New York City, New York, USA
    [job_card.full_time]
    As Retail Asset Protection Manager leads the asset protection team at our New York American Girl Store to ensures the safety of all American Girl guests and employees by ensuring the implementation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Asset Protection Partner — Retail Security & Service

    Asset Protection Partner — Retail Security & Service

    Inside Lvmh • New York, NY, United States
    [job_card.full_time]
    A leading retail company in New York is seeking an Asset Protection Partner to safeguard assets and ensure a safe environment for clients and employees. This role requires retail experience and deta...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Store Specialist

    Store Specialist

    Spectrum • Brooklyn, NY, US
    [job_card.full_time] +1
    With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint. In this customer-facing, individual contributor role, yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager, Asset Protection

    Assistant Manager, Asset Protection

    Macy's • New York, NY, US
    [job_card.full_time]
    Assistant Manager, Asset Protection.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspir...[show_more]
    [last_updated.last_updated_30] • [promoted]