Guest Communications Administrator

Job Description

Job Description

Salary : The Role

The ideal Guest Communications Administrator candidate will be highly attentive to detail and have superlative organizational and written communication skills. With ournumerousevents, sharingaccurate, precise, and easy-to-navigate information is crucial as our client base varies greatly. Close attention to detail, task management, and meeting tight deadlines will be key to success.

Detailed Responsibilities

• Responsible for the formatting andtimelysending of all guest communications across all partnerships
• Proofread and ensure all-around consistency (font, format, tone, partnership regulations) and adhere to standard operating procedures
• Accurately create listscontainingguests information to use for sending communications and other event updates
• Track the status of communications and notify the Guest Communications Team if items are due soon or overdue
• Create Trello assignments for Content Writers based on event dates and needs
• Work closely with the team supervisor to ensurecommunicationsand team needs are satisfied andaccurate
• Maintain and update Guest Communication Team documents and files
• Oversee requests to the Guest Communication Team andassignto theappropriate teammember
• Assist the Web Content Coordinator in the publication of materials on guest information pages and guest-facing forms for all partnerships
• Provide weekly status reports to the team supervisor
• Engage in creative problem-solving and collaborate with the Guest Communications Team
• Write engaging guest-facing content based on operational plans for various platforms, including guest information pages, outgoing emails, etc.
• Handle other administrative tasks and assignmentsallocatedas business dictates.

Experience

This position plays a vital role in our success. Here are some highlights of the type of person and background we believe would thrive :

A Successful Guest Communications Administrator at QuintEvents will :