Salon Operations Manager

*Cosmetology or Barber License (Required)*

Join Regis Corporation as a Salon Leader and Elevate Your Career!

Are you ready to step into a role where you can truly impact the beauty industry? If you have a passion for leadership and excellence, we're excited to invite you to become our Salon Leader! As a key figure in our team, you will manage salon operations while embodying our values that prioritize great service in a welcoming atmosphere.

Become part of our diverse family of salons, including Cost Cutters, Holiday Hair, and Supercuts. Our vibrant and friendly salons are the perfect environment for both our clients and team members.

What Makes Us Different?

• Your creativity can shine, and your earnings can reflect that! You'll have the chance to earn more through walk-in clients, tips, and commissions. Your pay structure will ensure you receive the higher amount between straight commissions or an hourly rate.
• Possible quarterly increases to your commission based on productivity!
• Bonus opportunities for referring friends and family who join our team!

Exceptional Benefits:

• Flexible scheduling to enhance your work-life balance.
• Comprehensive benefits including Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
• Generous Paid Time Off and complimentary ongoing technical education.
• Career growth opportunities with a focus on your professional development.
• Casual dress code - jeans and tennis shoes are welcome!

Key Responsibilities:

• Recruit and hire top talent to meet salon staffing needs.
• Assess team member performance and set individual goals.
• Provide quality client consultations and apply appropriate hair service techniques.
• Participate in approved marketing initiatives to enhance salon visibility in the community.
• Educate clients and staff about hair care and products that maintain styles.
• Uphold exceptional customer service, ensuring client satisfaction and loyalty.
• Conduct customized consultations with every client, confirming service prices upfront.
• Handle all administrative tasks efficiently, such as inventory, scheduling, and closing till operations.
• Maintain clear communication with all clients and team members.
• Meet or exceed salon productivity standards.
• Safeguard salon assets and ensure cash handling practices are adhered to.
• Lead and train staff on all offered services at the salon.
• Be flexible in scheduling, including the possibility of night and weekend shifts.
• Participate in ongoing training sessions and meetings as required.
• Enforce and model company policies and standards.

Required Skills and Qualifications:

• Strong leadership and teamwork abilities.
• Effective marketing skills to promote the salon and services.
• Outstanding communication, organization, and problem-solving capabilities.
• Commitment to delivering exceptional customer service.
• Aptitude for multitasking across various salon responsibilities.
• Eagerness to learn new techniques and stay updated on hair trends.
• Ability to guide the team through changes and offer effective coaching.
• Willingness to travel to different salon locations as needed.
• Must maintain full-time status to meet business needs.
• Physical requirements include the ability to bend, lift (10-15 pounds), and stand for extended periods.

Experience:

• Minimum of three years as a Stylist is preferred.
• At least one year in a salon leadership position is preferred.

Education:

• Must hold a valid cosmetology or barber's license.
• Completion of required training determined by Regis is mandatory.
• *All Supercuts Salon Leaders must complete the Hair Stylist Academy certificate.

Work Location:

• This role is based in a Regis salon (Supercuts, Holiday Hair, or Cost Cutters).

Regis Corporation is an Equal Employment Opportunity Employer and a Drug-Free Workplace.

Address: 82662 GRAND RAPIDS, MI