Senior Project Manager - Audio Video

About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award‑winning team specializes in delivering solutions for the most complex, large‑scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What To Expect

At Diversified, we’re on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, we offer a career path with flexibility to grow personally and professionally, wherever your ambitions take you.

How You’ll Contribute

A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. The PM oversees all AVE projects, budgets and scopes, acts as the primary point of contact for clients, and mentors other Project Managers.

What You’ll Do

Daily activities include project communications, scheduling, task lists for technicians and overseeing the completion of projects.

Complete systems integration projects on time, on budget and achieving high customer satisfaction.

Manage projects and communicate with all project stakeholders.

Follow and help improve established Diversified processes.

Develop a strong, long‑term client relationship as the primary interface.

Coordinate all activities associated with the timely, accurate and on‑budget completion of the project, including engaging stakeholders, delegating responsibilities and running client and internal project meetings.

Provide support and assistance to team members to help them succeed.

Ensure appropriate and frequent communication between stakeholders and resolve conflict.

Design, plan, and coordinate work teams for AVE installation projects.

Assume ownership of individual projects and assignments.

Maintain communication with Account Executives, Directors, technicians, subcontractors, and clients.

Lead teams on large projects as required.

Communicate project updates as needed, monitor labor, equipment and material budgets, and provide technical and administrative support.

Develop and maintain all related project schedules, perform field verification of prospective work sites, and coordinate drawings and documentation.

Facilitate design reviews, program checkout of systems, and create punch‑lists after completion.

Contract with contractors and other trades when necessary, monitor project status, ensure quality, and pursue continuous improvement.

Coordinate training and turnover of projects to client, service department, and sales teams.

Complexity

Every project is different, and every set of stakeholders requires negotiating complex variables between design, site conditions and expectations.

The PM must balance schedules, budgets, scope, quality and client satisfaction, managing change in every project environment.

Decision Making Authority

Takes full ownership of the project and acts as the single point of responsibility.

Ensures schedule performance, quality of solution delivered to client and client satisfaction.

Manages and reports on the project’s financials, ensuring budget performance and profitability.

Ensures timely and correct billings to client.

Communicates decision options to stakeholders and manages those decisions.

Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.

Physical Working Environment & Demands

May be exposed to construction site conditions on a regular basis.

Responsible for personal safety while on job sites and must comply with all safety regulations.

Use of PPE typically required on job sites.

Employee may need to spend ~40% of time on feet and move around construction sites.

Occasional climbing ladders, using stairs, lifting or moving materials up to 20 pounds.

Use keyboards, test equipment and controls required for SI installation projects.

Requires normal vision, both near and distance.

Outside construction sites, the employee experiences normal office conditions and uses office equipment such as computers.

Travel

Frequent travel by car and occasional airplane trips; valid driver’s license required.

Must use personal vehicle; reimbursed for mileage at the current corporate rate.

Local travel

What You’ll Bring

Education & Certifications

Associate’s / Bachelor’s degree or equivalent experience.

PMP certification from the Project Management Institute.

AVIXA CTS certification.

Other relevant certifications may be required or preferred.

Required Skills & Qualifications

Minimum 8 years as a project manager in commercial construction or similar settings.

Deep knowledge of audio / video systems, low‑voltage electrical projects.

Strong verbal and written communication skills.

Supervisory and people skills.

Able to diagnose and resolve complex technical, political and people‑related problems.

Great people leadership and financial cost‑accounting background.

Typical Base Skills for a Project Manager

High level written and verbal communication.

Client‑focused, understanding how clients use technology to meet business needs.

Approachable, teamwork, natural leader.

Effective delegation.

Strong expectation setting and prioritization.

Excellent planning, risk forecasting and problem‑solving in tense situations.

What We Offer

Competitive compensation and full benefits package.

Medical (multiple plan options), dental (including orthodontic), vision plans.

Basic Life, AD&D, Short‑Term and Long‑Term Disability Insurance, Employee Assistance Plan.

Health and Dependent Care Flexible Spending Accounts.

401(k) with employer match.

Paid Time Off and Paid Holidays.

Voluntary benefits : Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners, Auto Insurance, Supplemental Term, Dependent Life and AD&D, and Legal Services.

Commuter benefits.

Diversified is an equal‑opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com for assistance.

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