Talent.com
Infrastructure Support Assistant
Infrastructure Support AssistantScale AI • Austin, Texas, United States
[error_messages.no_longer_accepting]
Infrastructure Support Assistant

Infrastructure Support Assistant

Scale AI • Austin, Texas, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD / hr and additional rewards based on quality of submission.

Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.

We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.

What you will be doing

We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.

  • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
  • Use the tool of rubrics to address user needs in a structured way.
  • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
  • Contribute across projects depending on your specific skillset and experience.

What we’re looking for

  • Education : Bachelor’s degree or higher (or currently enrolled).
  • Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
  • Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
  • Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs.
  • Nice to Haves :

  • Experience in fields like literature, creative writing, history, philosophy, theology, etc.
  • Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
  • Interest or background in AI, machine learning, or creative tech tools.
  • Compensation and benefits

    Earn up to $15 USD / hr, paid out weekly

    Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM

    Free access to

    Model Playground

    Interact, experiment and engage with leading large language models free of cost

    Flexible schedule and

    time commitment

    No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours / week, up to 40 hours working from home

    Join a global community of

    Coding experts

    Join a global network of experts contributing to advanced AI tools

    Disclaimer : For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

    Equal Opportunity Employer : Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

    [job_alerts.create_a_job]

    Support Assistant • Austin, Texas, United States

    [internal_linking.related_jobs]
    Information Technology Support Analyst (Austin)

    Information Technology Support Analyst (Austin)

    P3+Uplift • Austin, Texas Metropolitan Area, US
    [job_card.part_time]
    The IT Support Analyst will join a highly customer serviceoriented team responsible for the provisioning, installation / configuration, operation, and maintenance of workstation hardware, software, b...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Trainee

    Desktop Support Trainee

    University of Texas at Austin • Austin, TX, United States
    [job_card.full_time]
    At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and re...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Desktop Support Specialist

    Desktop Support Specialist

    SISL Global • Austin, TX, United States
    [job_card.full_time]
    Job Title - Desktop Support Specialist.Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platfo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Citrix Administrator

    Citrix Administrator

    GTS Technology Solutions • Austin, TX, US
    [job_card.temporary]
    Citrix Administrator (Systems Analyst II).Standard Monday-Friday 8am-5pm (Must be onsite 4-5 days per week).Must be authorized to work in the United States without current or future sponsorship.Mus...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Trip Support Specialist

    Trip Support Specialist

    Destinytravel • Austin, Texas, USA
    [job_card.full_time]
    As a Trip Support Specialist you will assist travelers throughout their journey by providing guidance answering questions and ensuring each step feels organized and stress-free.You will work closel...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PM Technical Support Operations

    PM Technical Support Operations

    Trucking People • Austin, TX, US
    [job_card.full_time]
    Safety Driver For Autonomous Ride-Hailing Company.Do you have experience in autonomous vehicle operator, technical support, dispatch, or operations, strong decision-making skills, and high attentio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Specialist (Austin)

    Desktop Support Specialist (Austin)

    SISL Global • Austin, TX, US
    [job_card.full_time] +1
    Job Title - Desktop Support Specialist.Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platfo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    ASL Customer Support Representative

    ASL Customer Support Representative

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for an ASL Customer Support Representative (Remote).Key Responsibilities Provide exceptional customer service in ASL by addressing account-related and technical support inqui...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Support Specialist III (Austin)

    IT Support Specialist III (Austin)

    GTS Technology Solutions • Austin, Texas Metropolitan Area, US
    [job_card.full_time] +2
    Job Title : IT Support Specialist III TIERS Level 1 Service Desk.Full-time | Contract | Long-term | Potential Contract-to-Hire. Onsite; 40 hours per week, between the hours of Monday Friday, 8 : 00 A...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Estimator II - Network Infrastructure

    Estimator II - Network Infrastructure

    Paladin Technologies • Austin, TX, United States
    [job_card.full_time]
    As an Estimator with Paladin Technologies, your main responsibility will be to maximize the award of profitable contracts by leading estimating and bid administration activities.You will work close...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Support Engineer (Austin)

    Information Technology Support Engineer (Austin)

    TECEZE • Austin, TX, US
    [job_card.part_time]
    Detailed Primary Description of project / Requirement Description.Installing, configuring, and maintaining desktop computers, peripheral equipment, and software / applications within established standa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Telecom Analyst (Austin)

    Telecom Analyst (Austin)

    Proven Recruiting • Austin, TX, US
    [job_card.part_time]
    Manage and support phone systems across 2030 hosted / VoIP call centers (8x8), including building out new systems and coordinating with the vendor on deployments and circuit needs.Handle telecom expe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Support Engineer I

    Support Engineer I

    Alliance Technical Group • Austin, TX, United States
    [job_card.full_time]
    Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide. We are committed to delivering innovative solut...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Technician

    Desktop Support Technician

    TEKsystems • Austin, TX, United States
    [job_card.full_time]
    Contract with Potential for Extension •.This Desktop Support Technician will work within the Client Services Department and provide end user support. Will work on anything from end user tickets enter...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    IAM Architect (W2 And TEXAS RESIDENT ONLY)

    IAM Architect (W2 And TEXAS RESIDENT ONLY)

    TEKsystems • Austin, TX, United States
    [job_card.full_time]
    Our client is searching for an IAM Architect for a position that can be worked almost fully remotely.All candidates must be residents of Texas and work directly for TEKsystems on a W2 basis.Underst...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Network Telecom Support Analyst

    Network Telecom Support Analyst

    TEKsystems • Austin, TX, United States
    [job_card.full_time]
    Provide day-to-day Telecom support for the Campus / Metro locations.Lead business reviews per agreed schedule defined by PM. Interface with PM to monitor / address issues and business changes Provide "s...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Citrix Administrator (Austin)

    Citrix Administrator (Austin)

    GTS Technology Solutions • Austin, Texas Metropolitan Area, US
    [job_card.part_time] +1
    Citrix Administrator (Systems Analyst II).Standard Monday-Friday 8am-5pm (Must be onsite 4-5 days per week).Must be authorized to work in the United States without current or future sponsorship.Mus...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Junior Platform Support Analyst

    Junior Platform Support Analyst

    Scale AI • Austin, Texas, United States
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]