Franchise Coordinator

Autism Center of Excellence (AutismCOE) is hiring a Franchise Coordinator to support franchise onboarding operations and ongoing partner success in the Durham NC region. This role ensures franchisees have the tools training and guidance needed to meet brand standards and operate effectively. The Franchise Coordinator will collaborate with leadership and cross-functional teams to support franchise launches maintain documentation coordinate training and streamline communication.

Responsibilities

Support franchisees throughout onboarding and ongoing operations

Oversee timelines tracking and deliverables for new franchise locations

Coordinate and monitor training sessions and maintain training documents

Assist credentialing billing and authorization teams with franchise setup

Monitor franchise compliance and operational readiness

Support marketing and brand standards implementation

Prepare agendas notes and follow-ups for franchise meetings

Maintain onboarding resources SOPs and documentation

Coordinate logistics for franchise-related events and expos

Identify operational risks or gaps and recommend improvements

Provide high-quality communication and support to franchise partners

Requirements

Required Qualifications

Bachelors degree or equivalent experience

Strong organizational and project management skills

Excellent written and verbal communication

Ability to manage multiple priorities and deadlines

Proficiency in Microsoft Office and / or Google Workspace

Ability to work onsite in Durham NC

Preferred Qualifications

Experience in franchise operations or business coordination

Background in ABA therapy or healthcare operations

Experience supporting multi-site operations

Skills

Project coordination

Communication and relationship management

Documentation and SOP maintenance

Cross-functional collaboration

Attention to detail

Problem-solving

Benefits

$50000$60000 bonus potential

Medical dental vision insurance

PTO and paid holidays

Company-paid life insurance

401(k) with employer contribution

Professional development opportunities

Required Skills :

Strong organizational and project coordination skills Ability to manage multiple priorities and meet deadlines Excellent written and verbal communication Proficiency with Microsoft Office and / or Google Workspace Ability to track tasks

Required Education :

Bachelors degree in Business Administration Communications Project Management Healthcare Administration or a related fieldEquivalent work experience may be considered in place of a degree

Key Skills

Business Development,Restaurant Experience,Sales Experience,Design Controls,HIPAA,Management Experience,Computer Literacy,Next Generation Sequencing,Smartsheet,Guest Services,Kickboxing,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 50000 - 60000