Technical Engagement Analyst

A company is looking for a Technical Engagement Analyst who will focus on technical client support and data optimization.

Key Responsibilities

Act as a technical point of escalation for cross-functional teams

Support existing client changes involving location and pay code additions

Perform operational reviews to recommend and implement improvements to client data exchanges

Required Qualifications

Bachelor's degree with 2+ years of experience in implementations or technical account management

Knowledge of Dell Boomi or willingness to learn

Experience troubleshooting sFTP, API, and data concerns

Capacity to prioritize and handle multiple projects simultaneously

Occasional need to work outside of normal business hours may be required